What is the role of a Office Professional I at University of Central Missouri?

The Office Professional I position at University of Central Missouri is a Full-time or part-time position opportunity in the Admin/Clerical/Secretarial field.

Where is this Office Professional I job located?

Warrensburg, Missouri, 64093, United States

What type of employment is offered for this Office Professional I role?

Full-time or part-time position

What is the expected salary for this Office Professional I job?

Compensation will be discussed during the hiring process.

How can I apply for the Office Professional I position at University of Central Missouri?

You can apply directly through the application link provided.

Office Professional I at University of Central Missouri

The University of Central Missouri is an equal employment opportunity employer
Salary $17.95 Hourly
Location UCMO - Warrensburg, MO
Job Number 999778
Division Access Control Operations
CategoryClerical & Data Entry / Public Safety / Higher Education

Description

The Office Professional is a vital, student- and public-facing role within the University Police Department. Serving as the primary point of contact for Access Control operations, this position requires a balance of excellent customer service, financial and data management, and technical proficiency. They will manage access control accounts, oversee student staff (Safe Team), and resolve customer concerns for a diverse campus community. Additionally, this role serves as a cross-trained backup for Parking operations.

Examples of Duties

Customer Service & Front Office Operations (35%)
Act as the primary receptionist for the access control office, greeting customers and assisting a diverse population of students, faculty, staff, and visitors.
Respond to inquiries, concerns, and complaints via phone, email, and in-person, providing appropriate and empathetic resolutions.
Monitor for compliance with the university access control and key procedure policy.
Communicate updates via monthly whiteboard announcements, campus-wide distribution, website updates and routine correspondence.
Assist with management of work orders.
Assist with audit of electronic and physical key access as needed.

Student Staff Leadership and Training (15%)
Assist with leadership, interview, hire, and train student workers/Safe Team employees assigned to the office (including completing background checks and credentialing).
Develop, maintain, and oversee student worker schedules in coordination with the Safe Team supervisor.
Assist in developing and implementing office procedures to foster a productive, welcoming work environment.
Maintain familiarity with all field operations to ensure accurate training.

Financial Processing & Data Administration (15%)
Assist with entry of data into systems for ordering and reimbursement.
Monitor work orders, billing, and systems to report to the manager as needed.
Ensure accurate data entry into the access systems.
Remain knowledgeable of changes in technology and be familiar with program capabilities.

Access Control Technology & Systems Management (15%)
Maintain familiarity with Access Control Software. Be able to use the software and to produce reports as requested.
Monitor for overdue and missing keys.
Ensure work orders have been completed.
Enter schedule changes for electronic access.
Manage work orders in the system and report to the manager.

Parking Services Backup & Departmental Support (20%)
Cross-Training: Maintain active training in Parking Services operations to serve as the primary backup for the Parking Services Office Professional.
Compile and present access data, as well as recommendations for policy or decorum alterations based on user feedback, to the Public Safety Director.
Assist with designing website layouts, handouts, and office calendars aligned with the university academic calendar.
Attend Access Control meetings other meetings as required.
Maintain and order access control/office supplies.
Assist with field operations when requested.

Typical Qualifications

Education:
High School Diploma or Equivalent

Experience:
One (1) year clerical, receptionist, customer service or related experience required.

Supplemental Information

Physical & Environmental Factors:
E xposure to loud noises, Lifting (weight) - 25lbs
Exposure to dust
Must complete a Computer Voice Stress Analysis (CVSA).
Must complete a police background and Criminal Justice Information Services (CJIS) clearance.

Special Instructions:

Full-time staff & 12-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

9-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.
Benefits

Our faculty and staff are the university's most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle.

Highlights from UCM's total rewards package for full-time employees include:
30.25% (staff) and 6% (faculty) defined retirement contribution, paid by the university;
Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;
Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;
Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;
Available Health and Dependent Flexible Spending Accounts;
University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;
Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.
The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.
The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.
An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;
UCM offers an Employee Discount Program through Working Advantage.
To learn more about the wonderful benefits available as a University of Central Missouri employee, visit our benefits page!

01

I understand that, as a condition of employment for this position, I am required to complete a criminal background check and obtain Criminal Justice Information Security (CJIS) clearance, which includes a fingerprint-based criminal history check.

Yes, I understand that, prior to being offered this position, I am required to successfully obtain Criminal Justice Information Security (CJIS) clearance through a fingerprint-based criminal history check, in addition to completing a criminal background check.

02

Do you understand that you must successfully complete a Computer Voice Stress Analysis (CVSA) examination?

Required Question

Office Professional I at University of Central Missouri – Warrensburg, Missouri

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