Host/Hostess - Summer Series in Boston, Massachusetts at Boston Harbor Hotel

We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our Seasonal Summer Series team as a host/hostess.

We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Rowes Wharf Sea Grille/Harbor Walk Terrace at the Boston Harbor Hotel.

KEY RESPONSIBILTIES

• The primary responsibilities for the Host/Hostess at the Rowes Wharf Sea Grille/Harbor Walk Terrace include but are not limited to:
• Greet and seat the guests with a warm welcome.
• Maintain all necessary records (reservations, etc.), menus, and menu showcase.
• Answer Restaurant phone according to Boston Harbor Hotel standards.
• Ensure all verbiage for promotions, holiday brunches, Summer entertainment and any other events in the Restaurant, is accurate and appropriate.
• Maintain excellent personal hygiene and wear a perfect uniform at all times.
• Complete all tasks assigned by the Restaurant Manager and Assistant Managers.
• Handling Comments and Suggestions.
• Meet all guest request and expectations with a professional attitude.
• Ensure Forbes Standards are upheld during every guest interaction

The ideal candidate will have at least one (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.

CANDIDATE PROFILE

This is a full-time seasonal role, candidates must have flexible night and weekend availability to fulfill this role.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Knowledge of the appropriate table settings and service-ware.
• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 15lbs + on a regular and continuous basis.
• Thorough knowledge of food and beverage service.
• Ability to communicate effectively in the English language. A second language is desirable.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.