Accounts Receivable Administrator in Wareham, Massachusetts at South Shore Generator Service INC

We are seeking a detail-oriented and organized Accounts Receivable Administrator to join our team. In this role, you will be responsible for managing incoming payments, maintaining accurate financial records, and supporting billing and collections operations.

The ideal candidate is highly organized, communicates effectively, and is comfortable working independently in a fast-paced environment. This position plays a key role in ensuring accurate cash flow, timely invoicing, and strong customer account management.

• Generate and distribute customer invoices accurately and on time
• Process incoming payments including checks, ACH, wire transfers, and credit cards
• Monitor customer accounts for overdue balances and follow up on outstanding invoices
• Investigate and resolve billing discrepancies, payment issues, and customer account concerns
• Maintain accurate financial records and customer account information
• Prepare accounts receivable aging reports and assist with month-end close activities
• Collaborate with Accounting, Sales, Operations, and Customer Service teams regarding account status and billing matters
• Support internal and external audits by providing required documentation and reports
• Ensure compliance with company policies, accounting procedures, and internal controls
• Assist with customer setup forms, tax documentation, and general accounting administration
• Maintain confidentiality and professionalism when handling financial data

We offer a competitive compensation and benefits package, including:

• Health, dental, and vision insurance
• Paid vacation and sick time
• Paid holidays
• 401(k) retirement plan with company profit sharing
• Life insurance
• Long-term disability insurance

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
• 1–3 years of accounts receivable, billing, or general accounting experience required
• Proficiency with Microsoft Excel and Microsoft 365
• Strong attention to detail with a high level of accuracy in data entry and financial recordkeeping
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Knowledge of basic accounting principles and accounts receivable processes
• Ability to work independently as well as collaboratively within a team environment
• Professional customer service and conflict-resolution skills
• Ability to maintain confidentiality of financial and customer information
• Strong problem-solving and critical-thinking abilities

• Experience with collections and customer account management
• Familiarity with standard accounting practices
• Strong analytical skills
• Experience with Sampro software
• Experience working in high-volume invoicing or multi-customer environments
• Experience with contract billing, service billing, or recurring invoicing processes
• Experience supporting month-end close activities and audit requests
• Familiarity with tax exemption documentation and customer billing compliance
• Ability to identify process improvement opportunities and support workflow efficiency initiatives
• Experience working with state contracts and government billing requirements, including TRD01 and MPA550 contract guidelines
• Knowledge of prevailing wage documentation, compliance requirements, and related billing procedures