Dispatch at KELLER LOGISTICS GROUP, INC. – Defiance, Ohio

Dispatcher

The Dispatchers are responsible for providing services to Drivers that assist them in continuing to move their loads.

Duties and Responsibilities:

• Communicate load assignments to drivers as needed
• Update Customer Websites with arrival/departure times
• Accurately update TMW with drivers ETA and actual arrival times
• Proactively communicate with Customer Reps on several aspects:
  • Detention
  • Late Arrivals
  • Early Arrivals
  • Lumpers
  • Stop offs
  • Driver Assist
• Coordinate on maintenance issues with the maintenance department, as well as scheduling roadside service for driver breakdowns
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively with Supervisor and other associates both orally and in writing.
• Ability to take job orders from Supervisor.
• Ability to get along well with others in organization.
• Ability to establish priorities, work independently, solve problems, and proceed with objectives without supervision.
• Participate in corrective and preventative actions and continuous improvement projects.
• Basic data entry and/or word processing skills.
• Skill in the use of computers, preferably in a PC, Windows-based operating system.