Video Analyst & Quality Check Executive in India at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Video Analyst & Quality Check Executive based in India.

In this role, you will contribute to improving retail security, transaction accuracy, and operational efficiency through AI-powered video analytics. You will be responsible for reviewing surveillance footage, identifying potential transaction irregularities, and validating alerts generated by intelligent monitoring systems. Working within a dedicated Video Analytics and Quality Assurance team, you will help distinguish genuine incidents from false-positive detections. You will also ensure that reviewed transactions are accurately classified and properly documented. This position offers hands-on exposure to artificial intelligence, computer vision, and retail intelligence technologies. It is an excellent opportunity for detail-oriented individuals looking to build a career in video analysis, quality assurance, and technology-driven operations.

• Video Analysis and Monitoring: Review CCTV and self-checkout (SCO) surveillance footage to identify suspicious activities, missed scans, product switching, incomplete payments, and other transaction irregularities.

• Compare video recordings with transaction details to verify potential retail losses and accurately assess customer interactions at checkout counters.

• Classify reviewed transactions according to established guidelines while meeting daily productivity and review targets.

• Quality Assurance: Conduct quality checks on transactions reviewed by other analysts, verify classifications, and identify missed incidents, reporting discrepancies, and errors.

• Provide constructive feedback to analysts, maintain quality assurance records, and contribute to improving overall review accuracy.

• AI Alert Verification: Examine alerts generated by AI-powered video analytics systems, validate potential incidents, and distinguish genuine irregularities from false positives.

• Identify recurring AI detection errors and communicate relevant findings to the appropriate teams.

• Data Management and Reporting: Maintain accurate daily productivity and quality reports, record transaction IDs and review outcomes, and update Excel spreadsheets, tracking systems, and internal dashboards.

• Escalate unusual or critical incidents to supervisors while maintaining strict confidentiality of surveillance footage and transaction information.

• Team Coordination: Work closely with team leaders and quality assurance colleagues, follow standard operating procedures (SOPs), participate in training sessions, and support continuous process improvement.

• Minimum educational qualification of Higher Secondary (12th pass); a graduate degree in any discipline is preferred.

• Freshers and candidates with up to 2 years of experience are encouraged to apply.

• Strong observation skills and exceptional attention to detail, with the ability to identify subtle discrepancies in video footage and transaction records.

• Basic computer proficiency and working knowledge of Microsoft Excel.

• Good analytical thinking and problem-solving abilities, particularly when reviewing transactions and identifying potential irregularities.

• Strong written and verbal communication skills for documenting findings and reporting incidents.

• Ability to work independently while collaborating effectively with team members and supervisors.

• Good time management and organizational skills, with the ability to maintain accuracy while meeting daily productivity targets.

• Discipline, responsibility, consistency, and willingness to work with repetitive video-review tasks.

• Adaptability and eagerness to learn new technologies, tools, and review methodologies.

• Previous experience in CCTV monitoring, video surveillance, retail operations, transaction verification, quality assurance, data entry, or transaction auditing is an advantage but not mandatory.

• Familiarity with self-checkout systems and retail transaction processes is considered a plus.

• Opportunity to work with advanced AI-powered retail analytics and intelligent surveillance technologies.

• Hands-on exposure to artificial intelligence, computer vision, and automated transaction monitoring systems.

• Professional training in video analysis, transaction verification, and quality assurance processes.

• Opportunity to develop practical technical, analytical, and operational skills.

• Potential career progression into roles such as:

  • Senior Video Analyst

  • Quality Analyst

  • Team Leader

  • Operations Supervisor

• Full-time employment opportunity.

• Opportunity to contribute to improving retail security, loss prevention, and operational efficiency.