Logistics Coordinator (Imports & Domestic) in Akron, Ohio at PREMIER HOME PROS LLC
Job Description
Premier Home Pros
Location: Headquarters (Akron, OH), on site
Status: Full-time, salaried
Pay range: $52,000 – $60,000 per year, plus benefits
Premier Home Pros installs bathroom and flooring products through a network of field offices, supplied from our distribution center in Brunswick, OH. We import product by container from overseas suppliers and ship it domestically to the DC and to our field offices on dedicated truckload carriers. The Logistics Coordinator keeps both flows moving: you make sure every container clears customs and gets picked up on time, and every outbound shipment is scheduled, documented, tracked and delivered.
You will start on the import side, owning container intake and tracking, then cross-train on domestic DC shipments, and in time own both. This is a hands-on, detail-heavy role for someone who likes keeping many moving pieces accurate and who communicates clearly with forwarders, carriers, the warehouse and our field offices.
Imports and containers- Set up each import shipment in our transportation management system (TMS) from the supplier commercial invoice, packing list, shipping advice and bill of lading, matching every document to the right invoice, container and purchase order.
- Maintain the container register: vessel and rail/ocean milestones, port and ramp ETAs, last free day (LFD), demurrage and per diem exposure, and pickup and delivery appointments.
- Track containers through carrier and tracking portals and forwarder updates; flag delays, holds and exams early and escalate to the Logistics Manager.
- Coordinate with freight forwarders, customs brokers, ocean and rail carriers, and drayage and transload providers on bookings, document needs, release, pickup, delivery and appointment scheduling.
- Work customs documentation: review commercial invoices, entry summaries (CBP Form 7501) and ACE data for consistency; tie each entry to its shipment; raise questions to the broker on classification, value or origin discrepancies.
- Reconcile receipts: confirm containers received at the DC against the purchase order in our warehouse system and keep the tracker, TMS and receiving data aligned.
- Review forwarder, broker and carrier freight invoices against quotes and shipment records; route discrepancies and support payment approval.
- Create shipment records in the TMS from shipping team requests (single-stop and multi-stop), checking equipment type, weights, dimensions and load fit before committing.
- Schedule and coordinate dedicated truckload carriers, generate bills of lading, labels and shipment documents, and send shipment notifications to the carrier, shipper and receiving field office.
- Run daily ETA checks on trucks in transit, confirm delivery with field offices and follow up on late, missed or damaged deliveries.
- Respond to carrier, shipping team and field office questions through the shipment portal and email; escalate exceptions to the logistics team the same day.
- Verify carrier invoices against rates, approvals and shipment records; document accessorials; assist with freight claims (loss and damage) from filing through resolution.
- Follow shipment cut-off times and the department communication rules; keep the logistics distribution list copied on all shipment communication.
- Produce routine reports (in-transit and arriving containers, delivery performance, carrier spend) and keep trackers accurate and current.
- Document processes and suggest improvements that reduce cost, dwell and manual re-keying.
- 3+ years of logistics, transportation or supply chain coordination experience; at least 2 years handling import / ocean container shipments.
- Working knowledge of import documentation (commercial invoice, packing list, bill of lading, CBP 7501, ACE) and of container terms such as LFD, demurrage, per diem, drayage and transload.
- Experience working with freight forwarders and customs brokers.
- Experience with a TMS and a warehouse or ERP system (Fishbowl or similar); quick to learn new software.
- Strong Excel skills (lookups, pivot tables, reconciliation of large lists).
- Excellent written communication, organization and follow-through; comfortable managing multiple deadlines and making calls to carriers.
- Ability to work on site at our Akron headquarters.
- Bachelor’s degree or equivalent experience.
- Experience with truckload (FTL), multi-stop and LTL carriers and freight claims.
- Familiarity with HTS classification and tariff/duty impact, and with container tracking platforms.
- Customs training or certification (for example, customs broker coursework or CTPAT awareness).
- Experience in building products, flooring or home-improvement distribution.
- Basic reporting or data skills (Power BI, SQL or similar).
- Spanish language skills.
Scan to Apply
Just scan this QR code to apply from your phone.
- Fast
- Easy
- Apply on the go