Metalcraft is looking to hire a IT Support Specialist, to perform analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations; diagnoses and resolves problems in response to customer reported incidents; confers with end users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolves issues with user devices and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products. This position is onsite at the West Bend Metalcraft plant.

• An Associate’s Degree or higher in IT or equivalent work experience is required.
• A minimum of 1 year experience in IT overall.
• Excellent team player.
• Proficient working knowledge of Microsoft platforms.
• Experience with Microsoft O365.
• Cisco knowledge and experience preferred but not mandatory.
• Experience in a manufacturing environment a plus but not mandatory.

Metalcraft of Mayville is an Equal Opportunity Employer:
Minorities, Women, Veterans, Disabilities

PM17