Ready to make a difference?

Help Lowernine.org recover in New Orleans by serving with them for a 10-month AmeriCorps term! SBP, a social impact organization focused on disaster resilience and recovery, is hiring three AmeriCorps members to serve with lowernine.org in New Orleans, LA. lowernine.org is a 501(c)(3) nonprofit committed to the long-term recovery of New Orleans’ Lower 9th Ward in the wake of Hurricanes Katrina and Rita and the 2005 levee breaches. For nearly two decades, they've worked side by side with residents to rebuild homes, restore lives, and reclaim a vibrant community that was nearly erased by disaster – and neglected by systems meant to protect it. These members will be an integral part of our placement site, helping bring families home to safe, sanitary, and secure housing.

What positions are available?

- Volunteer/Client Service Coordinator

As a Volunteer/Client Service Coordinator, you will provide disaster case management to support clients and recruit and coordinate volunteer visits. You will help to identify and remove barriers to clients’ recovery and welcome volunteer groups, talk to them about the impact of their service, and empower individuals to join us in being part of the solution!

Essential Functions of the Volunteer/Client Service Coordinator Position:

• Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or via video platforms such as FaceTime or Zoom
• Refer clients who are in need of housing, food, or other supports to appropriate service providers
• Conduct outreach activities with the goal of recruiting more volunteers
• Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion, maintaining an energetic and positive attitude
• Coordinate logistics for multiple volunteer groups and serve as the point of contact for current, previous, and future volunteers and groups
• Accurately document and track all volunteer records, including contributions, feedback, communication, and trip logistics, with strong attention to detail through the use of software such as Google Sheets, Salesforce, and Formstack
• Deliver compelling volunteer orientations that articulate the enduring needs of our clients to as many as 150 volunteers at a time
• Engage with previous volunteers and groups by regularly communicating about upcoming events and ongoing needs in the communities we serve
• Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project
• Support fundraising efforts that meet the goals of the AmeriCorps project. (This will account for less than 10% of a member’s total hours.)
• Meet weekly with the Volunteer Manager to discuss goals, priorities, professional development, and any other issues, and be open to regular coaching and feedback
• Adhere to SBP’s Construction Manual and Safety Protocol and participate in regular safety training
• Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions

SBP AmeriCorps Benefits:

Benefits & Compensation Package

• Stipend of $2,227.90 per month (pre-tax)
• Free individual health insurance
• A housing stipend of $175/month for AmeriCorps alumni
• Relocation reimbursement of up to $500 for eligible members
• Segal Education Award of $7,395 (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service)
• AmeriCorps Childcare Benefits Program
• Student loan forbearance for qualified loans
• Free Mental Health, Financial, and Legal support through the Member Assistance Program

Qualifications:

• Be at least 17 years of age or older.
• Have a high school diploma or its equivalent
• Be a citizen, national, or lawful permanent resident alien of the United States
• Strong interpersonal skills, including active listening.
• Ability to maintain a calm, professional demeanor in challenging situations, including client crises.
• Ability to clearly communicate needs and expectations to people of various backgrounds.
• Serve Tuesday - Saturday from 8:00 - 4:30 pm

COVID-19 Safety Statement: lowernine.org requires all staff to be fully vaccinated from COVID-19. Documented religious or medical exemptions can be requested.

When would you start?

ASAP

Want to learn more?

• Watch this video to learn What is AmeriCorps?
• Fill out this form to have a member of our team contact you!

SBP is building a team from a broad range of backgrounds.

We love fresh perspectives and we know our teams grow stronger when they include different experiences. We adhere to all relevant employment laws and never discriminate in our hiring. By welcoming people from varied backgrounds, we spark new ideas and are better prepared to support the communities we serve.

SBP is an equal opportunity employer.

We are an equal opportunity employer. All applicants will be considered without discrimination on the basis of race, color, sex, sexual orientation, pregnancy, religion, age, national origin, genetic information, disability, military status, familial status, political affiliation, or any other characteristic protected by law.

PM22