SUMMARY

The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipmentAble to drive ¾ ton truck and 16' trailer on a regular basisPick up and drop off of customers equipment in a neat and professional mannerWork within company programs, policies and proceduresPromote and support established programsCommunicate with and receive product from approved vendorsOperate a forklift
• Follows safety policies and procedures; is a safety role model
• Other duties assigned
During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load

KEY ATTRIBUTES

Small engine and riding mower repair knowledgeNew mower setup/PDI and warranty repair knowledgeComputer knowledge, with focus on online parts lookup and warranty submission Ability to communicate well with manufacturer technical support helplinesProblem solving skillsPassion for what they doSelf-motivatedAbility to prioritize and multi-taskDetail orientedAbility to work in a fast paced environment with limited supervision

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write warranty claims and service tickets. Ability to effectively present information and respond to questions from managers, customers, and the general public.

MATHEMATICAL SKILLS

Basic math concepts such as addition, subtraction, division, multiplication.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Uniform per store policy
• Basic power and hand tools
• Sharpening Tools

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchLift and/or move up to 50 pounds

Frequently (Between 1/3 to 2/3 of the time)

Overhead liftingClimbBalanceCommunicate with associates and customersOccasionally (Less than 1/3 of the time)SitCrawlSmellLift and/or move up to 100 pounds

Vision

CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colors

WORK ENVIRONMENT

Frequently

Exposure to moving mechanical parts

Occasionally

Exposure to wet and/or humid conditionsRisk of electrical shockChemicals while cleaning

Noise Level

Moderate to High depending on equipment being used

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location