Job Title: Rehabilitation Services Aide (RSA)

FLSA Status: Non-Exempt

Schedule: 12-Hour Awake Overnight Shifts

Location: Stepping Stones of Rockford, Inc.

Make a Difference—Even While the City Sleeps

Are you dependable, calm under pressure, and committed to supporting others during critical hours? Join us as a Rehabilitation Services Aide (RSA) and play a vital role in the overnight care and support of adults in our 24-hour supervised housing programs. This is a rewarding opportunity to contribute meaningfully in a stable, team-oriented environment where structure and compassion go hand in hand.

Your Role at a Glance

As an RSA, you'll be the consistent and reassuring presence in our residential sites overnight. While clients rest, you'll ensure a safe, clean, and supportive environment—ready to respond to any issues that arise and maintain detailed documentation that drives quality care.

Key Responsibilities

Client Support & Safety

Deliver direct care aligned with client treatment plans and maintain accurate, timely service notes in compliance with agency standards.

Conduct routine safety checks, particularly overnight bed checks, and respond to client concerns, behavioral issues, or crises with sound judgment.

Develop therapeutic rapport with clients while maintaining professional boundaries.

Monitor and report physical or behavioral changes, including adverse medication reactions.

Use emergency systems appropriately, including 911 and the internal on-call structure.

Maintain orderly and clean shared spaces in the facility to promote safety and comfort.

Team Collaboration & Documentation

Participate in staff meetings, required trainings, and interdisciplinary communication.

Log all significant events or observations using shift reports, communication logs, or incident reports.

Monitor client self-administration of medications per policy, maintain the medication cart, and report errors when necessary.

Observe and follow infection control practices and support general site maintenance protocols.

Uphold all client rights and confidentiality standards as outlined by HIPAA, the Mental Health Code, and agency policies.

Qualifications & Requirements

Minimum age: 21 years.

High school diploma or GED required.

Valid driver’s license in good standing and reliable transportation to/from work.

Strong problem-solving, interpersonal, and crisis de-escalation skills.

Ability to work independently within structured systems and accept supervision.

Experience with adults or children in service-based settings preferred.

Physical Requirements

This position involves sitting (approx. 6 hours), standing, walking, bending, stair climbing, and lifting up to 30 lbs. It also includes pushing or pulling loads up to 50 lbs. Reasonable accommodations are available for qualified individuals with disabilities.

Work Conditions

The overnight setting is typically calm and quiet, offering focused work time, with moderate activity levels during early morning transitions. RSAs must remain fully engaged during their shifts—personal tasks, hobbies, or caretaking responsibilities cannot be performed while on duty.

Benefits That Work for You

We recognize that supporting others starts with supporting our team. After joining Stepping Stones, you’ll gain access to a robust benefits package designed to promote your health, stability, and future:

19 Days of Paid Time Off (PTO) annually, ensuring you have time to recharge

Comprehensive Prescription, Medical, Dental, and Vision Insurance – eligibility begins after 30 days of employment

Aflac Supplemental Insurance options to enhance your coverage

Short-Term and Long-Term Disability Insurance – effective after 30 days

401(k) Retirement Plan with a 3% Employer Match after one year of service

Ongoing training and professional development opportunities

Why Stepping Stones?

At Stepping Stones of Rockford, we are mission-driven and outcome-focused. You’ll be part of a professional, supportive, and resilient team dedicated to empowering individuals with mental health needs to reach their full potential. As an RSA, your role is not only essential it’s transformative.

Ready to Step In?

If you're looking for a stable, meaningful overnight role with opportunity for growth, a supportive team, and a full benefits package—this is your next career move. Apply now and be part of something bigger.