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Account Manager at MSB Global Resources – Savannah, Georgia
MSB Global Resources
Savannah, Georgia, 31401, United States
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About This Position
Premier Aerospace Engineering Opportunity!
With over 60 years of pedigree and 1,400 employees across 20 locations worldwide, Sogeclair is a leading aerospace company that specializes in design, manufacturing, integration and certification of structures, interior components, and systems. MSB Global Resources, a subsidiary of Sogeclair, is an established US based aerospace engineering service company, partnering with cutting edge aerospace OEMs. We provide exciting long term opportunities for diverse programs, including project based services and on-site customer locations. We are looking for motivated individuals with a passion for engineering to join our team!
The account manager's objective is to act as the primary point of contact for clients, representing the company in interactions. You will be responsible for maintaining assigned client accounts, including maintaining favorable business relationships, networking, negotiating contracts for new and ongoing contracts, business development (farming), and monitoring quality with clients. Internally, you will be responsible to coordinate with key stakeholders to obtain necessary performance metrics, respond to customer inquiries and development commercial and technical offers.
Client Account Management- Ensure the health of client accounts, including strategic relationships, ongoing work, and visibility of the future pipeline at all times
- Identify business opportunities to increase account profitability
- Identify client changes that may impact our commercial agreements (IT, processes, PLM, etc.)
- Understand the AS 9100 standards requirements related to the responsibilities of this position
- Adhere to the company's QMS procedures and apply tools when performing tasks
- Any other related tasks
- Analyze tenders and transform them into technical requirements
- Produce and manage the project plan for the proposal, ensuring that all necessary activities (milestones) are completed on time
- Identify required stakeholders to execute the proposal and organize progress tracking
- Act as the responsible party for timely delivery of technical and commercial proposals
- Participate in designing an effective strategy to win a bid
- Ensure the validity of technical estimates by requisitioning identified time to complete work packages
- Determine the pricing structure of submissions to ensure profitability is within targeted benefits
- Protect the company against technical and commercial risks by ensuring the presence and robustness of assumptions in proposals
- Ensure the implementation of robust tendering processes
- Draft tender proposals according to established standards or establish standards when required
- Define requests outside the scope of previously negotiated terms
- Participate in decision-making processes regarding proposal intentions following received tenders
- Update and manage Salesforce CRM for all customer activities
- Provide visibility of proposal progress to management
- Support the presentation of proposals to different clients
- Participate in and document negotiations, as needed
- Ensure approval of pricing agreements with management
- Ensure smooth transition from a potential project to operational teams
- Set up and lead project kickoff meetings with operational teams
- Ensure compliance with conditions set during the tender process
- Possess good business acumen
- Have a relentless commitment to customer satisfaction
- Demonstrate continuous curiosity and creativity in business solutions
- Ability to develop interpersonal relationships
- Demonstrate professionalism and organizational rigor
- Ability to think analytically
- Have a concern for confidentiality
- Have teamwork skills and communicate effectively
- Have a sense of responsibility for assigned tasks
- 8 to 10 years of professional experience, including at least 2 years in a similar role
- Bachelor's degree in business administration, engineering, or related field
- In-depth knowledge of the aerospace industry
- Good understanding of a company's financial environment
- Proficiency in MS Office suite (Word, Outlook, Excel, and PowerPoint)
- Bilingualism; French and English, written and spoken
- Hybrid work mode
- Computer work / office work
- Possibility of multi-site travel in the greater metropolitan area
- Availability to travel internationally, up to 30%
We are in this together!
MSB-Sogeclair is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, gender identity, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.
Whenever possible, the company and/or its client make reasonable accommodations for qualified individuals with disabilities to the extent required by law.
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Job Location
Savannah, Georgia, 31401, United States
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