Job Type: Full-time, non-exempt

Reports to: Executive Director, Head of Site Operations

Join Us at Civia Health

At Civia Health, our Clinical Research Coordinators are essential to deliver trials that are efficient, ethical, and patient-centered. We’re seeking an organized and motivated CRC who thrives in a fast-paced, collaborative research setting. You’ll be the primary point of contact for participants and ensure that trials are conducted with precision and care. This position offers the opportunity to work in a technology-enabled research environment utilizing electronic source documentation (eSource), eConsent, electronic Investigator Site Files (eISF), and other digital tools to streamline trial conduct. The CRC will also have the opportunity to provide occasional on-site support at partner locations as needed.

At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.

We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.

We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.

What It Means to Work at Civia

Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.

At Civia, your contributions aren’t just transactional, they’re transformational.

Clinical Trial Coordination
• Coordinate and manage all aspects of assigned Phase 2–4 clinical trials from site initiation to close-out.
• Conduct study visits, including obtaining informed consent, performing protocol-required procedures, and collecting source data using eSource systems.
• Ensure timely and accurate entry of study data into electronic case report forms (eCRFs).
Technology & Documentation
• Utilize eSource, eConsent, eISF, and other clinical trial software platforms to maintain complete, accurate, and regulatory-compliant study records.
• Support site readiness and compliance with 21 CFR Part 11, ICH GCP, and sponsor SOPs.
Regulatory Compliance
• Maintain up-to-date regulatory documents and study binders (electronic and/or paper as required).
• Assist with preparation for sponsor, CRO, or regulatory audits.
Patient Engagement & Safety
• Recruit, screen, and enroll study participants according to protocol inclusion/exclusion criteria.
• Ensure ongoing patient safety by monitoring for adverse events and reporting per protocol.
• Perform venipuncture, collect vital signs, and administer ECGs accurately and safely.
• Facilitate and conduct informed consent discussions with participants, ensuring comprehension and voluntary participation.
• Ability to collect medical history and medications and review eligibility of participants per protocol.
Collaboration & Support
• Serve as the primary point of contact for sponsors, CROs, monitors, and other site staff.
Support training and mentoring of new CRC staff as assigned.
• Provide on-site support at additional study locations when required (occasional travel).
• Occasional travel may be required for audits, site visits, or team meetings.

• Bachelor’s degree in health sciences, nursing, or related field (or equivalent experience).
• Knowledge of GCP, FDA regulations, and clinical trial conduct.
• Certified Clinical Research Coordinator (CCRC) a plus.
• Strong proficiency in venipuncture and blood draws, with hands-on experience performing these procedures within the past 6 months (required)
• Experience conducting informed consent processes. (required)
• Experience with electronic consent (eConsent) platforms. (preferred)
• Familiarity with electronic source documentation (eSource) systems (preferred)
• Minimum 3 years of experience coordinating Phase 2–4 clinical trials in a site, SMO, or academic research setting.
• Proficient in Microsoft Office Suite and clinical trial management systems (CTMS).
• Excellent organizational skills, attention to detail, and ability to prioritize multiple studies.
• Strong interpersonal skills for effective collaboration with patients, investigators, and sponsors.
• Willingness to travel occasionally to other sites for study support.

What We Offer

• Competitive compensation

• Medical, dental, and vision insurance

• Generous PTO and paid holidays

• Flexible scheduling options

• Professional development and continuing education support

• A mission-driven team that values respect, inclusion, and innovation

Ready to Make an Impact?

• Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.

• Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.

• People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.

• Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow. 

If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!