Description

About the Position: The Analyst, Water & Energy Services is responsible for the onsite service of a diverse range of water treatment programs provided by Global Water Technology at various client locations. These programs include, but are not limited to, steam boilers, cooling towers, hot and chilled closed loop systems, wastewater treatment, potable water treatment, related filtration and pre-treatment equipment, and chemical feed systems. The position has additional focus on customer relationship, education and training, and continual energy and efficiency improvements.

Analyst, Water & Energy Services is an entry level position however relevant work experience is a plus. Candidates for the position of Analyst, Water & Energy Services should have a strong propensity to want to excel in a very competitive industry, within a fast-growing company, where customer retention and a desire to grow both personally and professionally is a keen desire. This position may lead to career opportunities across a myriad of disciplines including technical sales, technical support, business development, people management, technical marketing, and more.

Summary of Duties:

• Manage water treatment programs at established client sites through regular program audits which include obtaining and testing water samples using field laboratory equipment.
• Resolve program non-conformances by troubleshooting problems and implementing corrective measures which may include equipment repairs or chemical dosage adjustments.
• Generate professionally written technical reports which advise on industry best practices for operating mechanical equipment with a focus on extended equipment life as well as water and energy savings. This often involves identifying, recommending, and implementing program upgrades.
• Conduct customer meetings to communicate program results in a manner that builds rapport and promote customer care of their mechanical systems.
• Work with a mentor/manager to identify, scope, and sell identified technical solutions within existing or new client base while documenting and following up on the progress with managers and clients.

Perks & Benefits:

• Competitive salary and group health care benefit program including medical, life, dental, and vision care.
• An incentive plan which rewards growth and can provide additional earnings potential.
• Industry leading training and mentoring program to provide the pathway to personal success.
• Company car or reimbursement program.
• Career growth in an industry where employment is stable through recessions and pandemics since water care is critical and of growing importance.

Statement on Inclusiveness: GWT is an equal opportunity employer and values diversity within our company. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected status

About Global Water Technology:

Global Water Technology (GWT) is redefining excellence in commercial and industrial water treatment—and the nation is taking notice. Recognized as one of America’s fastest-growing companies, GWT continuously earns a place on the prestigious Inc. 5000 list. Since our founding in 1990, we’ve built a reputation as a trusted partner across diverse sectors, including hospitality, healthcare, manufacturing, commercial real estate, data centers, food and beverage, and new construction.

Our success is powered by our people—a team of dedicated experts who share a passion for solving complex challenges and delivering measurable results. We foster a collaborative, inclusive culture where innovation thrives, professional growth is encouraged, and every team member has the tools and support to succeed. At GWT, we know that when our people succeed, our clients succeed.

We put clients at the center of everything we do, listening closely to understand their goals, challenges, and unique environments. By blending cutting-edge, data-driven applications with decades of hands-on expertise, we help them dramatically reduce water consumption, extend the life of their systems, and gain unmatched insight into water performance.

At GWT, we don’t just treat water—we build lasting partnerships, invest in our people, and empower our clients to achieve smarter, more sustainable operations while protecting one of the world’s most valuable resources.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay

License/Certification:

• Driver's License (Required)

Requirements

Pay rate is based on experience, pay rate posted is a range.

Qualifications:

• A demonstrated mechanical aptitude and a desire to work in a hands-on environment.
• Previous experience working with customers (in a related or unrelated industry) with a strong focus on providing an exceptional customer experience.
• Previous work experience in the water industry is considered an asset.
• Post-secondary education in Science or Engineering is considered an asset. Typical areas of focus for successful candidates: chemistry, biology, chemical engineering, mechanical engineering, environmental science, sustainability studies.
• Proficient in computer use with a solid understanding of MS Office applications.
• Valid Driver's license.
• Ability to pass drug test/screening.
• Ability to pass background check.

Typical Experience: 0 to 5 Years in water treatment or in a field of related work.

Working Conditions: The Analyst is a field-based position. Most of the workload is performed within client facilities. This includes, but is not limited to steam boiler rooms, mechanical rooms, industrial production facilities, and health care facilities. The work is performed at an assigned client list with varied contact types, which may include some challenging client contacts.The Analyst position will occasionally be expected to be available outside of standard business hours to support client satisfaction via phone, email, or even on-site.The Analyst position involves substantial driving requirements to and from client sites. Some overnight travel may be required from time to time. The amount of overnight travel will vary based on geography covered and maturity of the local market.

Physical Requirements: This position can be physically demanding. This includes the requirement to stand for extended periods of time and lift heavy objects on a regular basis. The Analyst is required to move around industrial environments, carrying a portable test kit, computer, and other tools. The Technician will need to be able to carry products (e.g. chemical pails, softener salt) of up to 50