We are seeking a compassionate and skilled Medical Assistant to join our team in a remote patient monitoring role, providing exceptional care to patients with diabetes. As a Remote Patient Monitoring Medical Assistant, you will play a vital role in assisting healthcare professionals in delivering comprehensive and personalized diabetes care to patients.

Job Requirements

• Assist healthcare professionals remotely in providing direct patient care to individuals diagnosed with diabetes.
• Virtually perform routine clinical tasks, including collecting patient history, and documenting patient information accurately in electronic health records.
• Provide educational materials to patients about diabetes management.
• Provide support and encouragement to patients, helping them navigate the challenges of living with type 2 diabetes.
• Schedule appointments, organize medical records, and ensure efficient communication and flow between patient and healthcare provider.
• Stay up to date with the latest advancements in diabetes management and treatment to provide informed assistance to patients and the healthcare team.
• Adhere to all privacy regulations and always maintain confidentiality of patient information. Comfortable spending much of the day assisting patients via phone.
• Other duties as assigned.

What You'll Bring

• Certification as a Medical Assistant by a recognized Medical Assistant training program required.
• Previous experience working with patients with diabetes and Continuous Glucose Monitors (CGM’s) preferred.
• Experience working in a patient monitoring setting preferred.
• Experience in using electronic health records and basic medical software.
• Comfortable spending majority of day assisting patients via phone.
• Strong interpersonal and communication skills to effectively interact with patients, healthcare professionals, and other team members.
• Compassionate and empathetic nature, with a genuine desire to help patients manage their diabetes effectively.
• Excellent organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Ability to work in an office full time.
• High school diploma or equivalent.