Purpose

Santa’s Village is looking to add a Rides Maintenance Technician to its robust full-time team. The Rides Maintenance Technician ensures the safety and functionality of our amusement park rides and attractions. A successful applicant will be responsible for daily ride inspections, routine rides maintenance, and troubleshooting mechanical issues, repairing them in a timely and efficient manner.

Functions and Responsibilities

1. Conduct daily inspection of rides and attractions for safety and operational readiness
2. Perform routine preventive maintenance and necessary repairs on amusement park rides
3. Diagnose and troubleshoot mechanical, hydraulic, and electrical problems
4. Work closely with the Rides Management and park management teams to ensure rides and attractions are safe for public use
5. Document and maintain accurate records of all maintenance and repair work performed
6. Assist with guest evacuation if necessary
7. Comply with all safety regulations and procedures, including the use of protective equipment
8. Provide emergency repairs as necessary
9. Communicate any safety concerns to management immediately
10. Assist Rides management team with providing lunch breaks to Ride Operators when necessary
11. Maintain a clean and organized work environment
12. Maintains a positive attitude
13. Arrives at work on time, in “good show,” and keeps neat and clean throughout the day
14. Other duties as assigned

Knowledge and Skills

1. Proven experience in a mechanical field
2. Able to diagnose and repair equipment malfunctions
3. Must possess technical knowledge of mechanical and electrical systems
4. Willing to grow and develop within role, including obtaining various certifications that are specific to this role
5. Strong attention to detail with a commitment to safety and quality
6. Knowledge of industry and OSHA safety standards is preferred
7. Ability to work at various heights, during many different seasons of weather

Extent of Public Contact

The Ride Maintenance Technician will greet guests, graciously provide them assistance, and answer their questions to make their visit enjoyable.

Hours of Operation

This position requires availability to work flexible hours, including evenings, weekends, and holidays.

• Shifts: 8-12 hour shifts depending on season, rotating schedule, with occasional overtime based on park needs
• Seasonal Peaks: Expect increase in hours during peak seasons such as summer, holidays, and special events

Physical Demands

Position requires frequent reaching, stretching, and stooping. Much of the workday consists of standing, walking, climbing, and reaching. Must be able to lift and carry up to 50 pounds, climb ladders, work in confined spaces, and work at various heights

Working Conditions and Environment

Daytime position which will include some weekends and holidays. Position is outdoors.

Technicians may work in any of the following extreme weather situations:

• Summer – Hot and Humid Conditions:
  1. Technicians will work in hot and sunny weather, often with high humidity, especially in summer months
• Rain and Stormy Weather
  1. Technicians may have to work in light rain or deal with temporary bursts of inclement weather like thunderstorms or heavy rain
• Windy Conditions
  1. In areas with frequent winds, Technicians may need to monitor weather conditions to ensure safety of guests and employees
• Winter – Cold Conditions
  1. Technicians may be required to work in low temperatures, possibly with snow or ice
  2. Will need to dress warmly, including wearing layers, gloves, hats, and appropriate outerwear
  3. Depending on the location, there may be wind chill factors or occasional snow, which could impact visibility and comfort

Job Requirements

• Must be 18 years of age or older
• Prior experience in mechanics: Auto, heavy equipment, machinery, etc required
• Prior experience in rides maintenance preferred, willing to train the right candidate
• Must be able to exhibit all physical demands listed in this job description at any given time during shift
• Must have a valid Driver’s License
• Must be flexible throughout season, with weekend availability
• Must be able to work independently, with little daily supervision, as well as part of a team