SPECIAL HAZARDS ESTIMATOR

JOB DESCRIPTION

Position Summary

Under the direction of the Estimating Manager, the Special Hazards Estimator will primarily support the Construction Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.

Job Responsibilities include but are not limited to:

• Meet with potential clients on a regular basis, both in office and at project walks
• Exhibit a continued commitment in pursuit of new customers by scheduling sales calls, following up on leads and utilizing market strategies
• Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
• Generates sales or opportunities through customer outreach or other means
• Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate (Salesforce)
• Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
• Utilizes the most updated estimator workbook or estimating tool when preparing quote
• Provides a layout of special hazards system/components via company procedures, which may involve a paper or digital layout
• Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
• Conducts peer reviews on proposals as required
• Identifies and qualifies scope per bid documents, job walks, or local requirements
• Provides exclusions on proposals as appropriate
• Communicate quotes or proposals directly with customer via phone and/or email
• Documents conversations and activity per company procedures
• Coordinates multiple scopes to produce one proposal to customer when appropriate
• Updates and monitors the Bid Log for all projects
• Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
• Coordinates work schedules and resources with Remodel Department, as needed
• Participate in corporate meetings, quarterly sales meetings, and company events
• Conduct job site surveys to ensure the accuracy of the estimate, as needed
• Prepares assigned reports needed for invoicing (Customer set up sheet)
• Promotes a positive ongoing relationship with customers and end users
• Demonstrates effective communication skills when interacting with all internal and external customers
• Other duties as assigned

Knowledge:

• High School diploma or GED required
• Higher education degree or equivalent work experience preferred
• Familiarity with technical references and codes
• NICET Level II or III in Fire Alarm and/or Special Hazards highly needed and preferred

Work Experience:

• Extensive background with Special Hazards Systems including but not limited to CO2, Clean Agents, or Foam is required.
• Extensive knowledge of Fire Alarm Systems is required.
• 3+ Years of fire system sales experience preferred
• Other sales experience is a plus
• Fire Alarm and/or Special Hazards design experience is preferred

Work Expectations:

• Believe In, Live, and Support Our Mission Statement and Core Values Daily

Mission Statement: Continually setting the standard of excellence in fire and life safety

Values:

• Safety First
• Integrity
• Customer Focused
• Humility
• Ownership
• Teamwork
• Ensure Safe Driving of Company Vehicle or Personal Vehicle
• Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)
• Provide estimate and required budget details for all jobs bid
• Provide detailed Scope Sheets for all jobs bid
• Pursue Bid Tabs for all estimates that are not awarded
• Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
• Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
• Submit Expense Reports timely; ensure expenses are targeted and approved in advance
• Actively Participate in required Weekly/Monthly/Quarterly team meetings

Skills and Competencies:

• Excellent verbal, written and presentation skills
• Detail-oriented with excellent organization skills
• Proficient in Microsoft Office Products, Salesforce
• Must have a valid driver's license and be able to complete a drug test and background check