At Inner Valor, we specialize in providing high-quality security solutions to ensure the safety of guests and staff in entertainment venues. We are currently seeking dedicated and observant Security Officers to provide access control, security screening, and crowd management at bowling alleys in Chicago and the surrounding suburbs.

Position Overview:

The selected individuals will be responsible for patrolling, securing assigned premises, and proactively identifying security risks. Officers will play a crucial role in deterring disturbances, ensuring safe guest experiences, and enforcing venue policies.

The role operates on a 4-hour evening schedule on Fridays and Saturdays, with shifts beginning at 8:15 PM and ending at 1:15 AM.

Key Responsibilities:

• Ensure the security, safety, and well-being of all patrons and staff.

• Control access by verifying IDs and enforcing entry policies.

• Perform security screenings, including bag checks and monitoring for prohibited items.

• Patrol premises to deter potential security threats and prevent vandalism or unauthorized activity.

• Monitor CCTV surveillance to detect and address security risks.

• De-escalate conflicts and remove disruptive individuals as needed.

• Respond immediately to emergencies, disturbances, or criminal activity.

• Assist in crowd control during peak hours, ensuring smooth guest flow and adherence to venue rules.

• Act proactively to mitigate fire hazards, blocked emergency exits, and other safety concerns.

• Maintain a visible security presence and communicate effectively with venue staff and law enforcement when necessary.

Minimum Qualifications:

• 18+ years old with a high school diploma or GED.

• Exceptional customer service and conflict resolution skills.

• Strong attention to detail and ability to remain alert in fast-paced environments.

• Must be able to work at least 20 hours per week, including weekends and evenings.

• Punctual and dependable, with reliable transportation to assigned locations.

• Flexible availability, including late-night and weekend shifts.

• Strong verbal and written communication skills.

• Capable of following complex instructions and enforcing security protocols.

• Mandatory participation in screening process, including drug test, physical fitness test, driver's license status check, driving record review, and background investigation.

Preferred Qualifications:

• PERC and 20-hour Basic Security Officer Training certification.

• Illinois BASSETT certification (preferred for security roles in licensed venues).

• Prior experience in security, hospitality, or entertainment venues.

• Knowledge of security operations, crowd control, and emergency response procedures.

• Associate Degree or higher in Criminal Justice, Security Management, or a related field (preferred).

Physical & Mental Requirements:

With or without reasonable accommodation, the physical and mental requirements of this job may include:

• Frequent standing, walking, and extended patrols throughout the facility, including movement through crowded or noisy environments.

• Periodic reaching, bending, stooping, kneeling, crouching, or crawling when responding to incidents or performing safety checks.

• Clear visual, auditory, and verbal communication abilities to monitor activity, identify potential risks, and interact effectively with guests and staff.

• Ability to safely navigate narrow hallways, staircases, and other confined areas during routine patrols or emergency response.

• Regular lifting, carrying, pushing, or pulling of up to 10 pounds, with occasional requirements of up to 25 pounds (e.g., moving barriers, equipment, or assisting during safety incidents).

• Sustained situational awareness, sound judgment, and the ability to remain calm and focused in fast-paced or high-energy situations.