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Supervisor, Education
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Supervisor, Education at Heartland Human Care Services – Chicago, Illinois
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About This Position
Title: Education Supervisor
Location: 4822 N Broadway Chicago, IL 60640
Schedule: On-site, Monday to Friday (8:00am-4:30pm)
Summary:
The Education Supervisor provides direct oversight and instructional leadership to the education team, including certified teachers and teachers’ assistants. This is a non-teaching role focused on supervision, coaching, and support of instructional staff. The Education Supervisor reports to the Associate Director of Education & Recreation and plays a key role in coordinating the HHCS educational vision across classrooms and learning environments.
This position requires experience or a strong interest in instructional coaching, staff development, and trauma-informed leadership. The Education Supervisor ensures that classroom instruction, student engagement, and academic programming meet HHCS standards and align with Illinois State Board of Education (ISBE) guidelines, Chicago Public Schools (CPS) expectations, and Office of Refugee Resettlement (ORR) education requirements.
Why Join Us:
- Make a Difference: Be a part of an organization that is deeply committed to creating positive change in the lives of individuals and communities.
- Professional Growth: Take on a leadership role where you can develop and implement asset management systems, supervise a dedicated team, and contribute to ongoing education initiatives.
- Comprehensive Benefits: Enjoy a range of benefits, including medical, dental, vision insurance, 401(k) match, paid maternity and paternity leave, commuter benefits, student loan assistance, and more.
Our Benefits:
- Medical insurance. BCBS PPO, EPO, and HSA Plans
- Dental insurance.
- Vision insurance.
- 401(k) 3% Employer Contribution.
- Paid maternity leave.
- Paid paternity leave.
- Commuter benefits.
- Professional Development Assistance.
- Disability insurance
- FSA Spending Account
- Life Insurance
- Employee Assistance Program
- Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.
Essential Functions:
Duties & Responsibilities
Instructional Oversight:
- Supervises and supports certified teachers and teachers’ assistants in delivering high-quality instruction.
- Ensures lesson plans and instructional practices align with Illinois Learning Standards, CPS frameworks, and other relevant academic standards.
- Supports the design and implementation of engaging, differentiated lesson plans aligned with one or more of the following:
- Illinois Learning Standards
- Common Core State Standards
- WIDA Standards for English Language Development (ELD) for multilingual learners
- ACTFL World-Readiness Standards for world languages
- Next Generation Science Standards (NGSS)
- Illinois Arts Learning Standards
- Illinois Social Science Standards (based on the C3 Framework)
- Illinois Physical Education & Health Standards (with SHAPE America national standards where applicable)
- Illinois Social and Emotional Learning (SEL) Standards
- Monitors classroom environments for safety, engagement, and instructional effectiveness.
Staff Development & Coaching
- Provides ongoing coaching, feedback, and professional development to education staff.
- Conducts regular observations and performance evaluations.
- Facilitates team meetings, PLCs, and training sessions focused on trauma-informed care, youth development, and instructional best practices.
Program Coordination
- Collaborates with the Associate Director of Education & Recreation to develop and implement academic schedules, enrichment activities, and field trips.
- Coordinates with the case managers, clinicians, and recreation staff to support holistic student development.
- Ensures compliance with documentation, attendance tracking, and reporting requirements.
Student Support & Intervention
- Assists in identifying students with unique learning needs and coordinating appropriate supports.
- Supports behavior management strategies and restorative practices across classrooms.
- Promotes inclusive practices and equitable access to learning opportunities.
Compliance & Quality Assurance
- Ensures HHCS including instructional units and assessments are modeled after ISBE and CPS standards.
- Maintains accurate records and contributes to audits, reviews, and reporting processes.
- Upholds confidentiality and ethical standards in all interactions.
Supervisory Responsibilities (if applicable):
Certified Teacher, Teachers’ Assistant, and other positions as assigned.
Education and Experience:
- Bachelor’s degree in education, social work, psychology, or a related field.
- Minimum of 2 years of experience in instructional leadership, classroom teaching, or youth programming, including at least 1 year in a supervisory role, preferably in shelter care or residential settings.
- Demonstrated ability to coach and supervise staff, lead professional development, and support trauma-informed, culturally responsive instruction.
Preferred:
- Master’s degree in education, administration, or related field.
- Valid Illinois Professional Educator License (PEL) with appropriate endorsements.
- Special Education endorsement or experience supporting students with diverse learning needs.
- Experience in instructional coaching, curriculum development, or leading PLCs.
- Bilingual (Spanish/English or other relevant languages).
- Strong understanding of the Office or Refugees and Resettlement (ORR) education requirements, Illinois Learning Standards, and CPS instructional frameworks.
Alternative Consideration:
Candidates without a PEL may be considered if they demonstrate:
- Extensive experience in instructional leadership, staff supervision, and pedagogical strategy in shelter care or youth development settings.
- Demonstrated leadership skills in educational settings
- Proven success in managing educational programs that serve vulnerable or trauma-impacted populations.
- Commitment to pursuing relevant certification or professional development aligned with HHCS and ORR standards.
Certifications/Licenses:
- Background check required.
Knowledge/Skills/Abilities (K/S/A):
- Excellent communication, organizational, and problem-solving skills.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to maintain professional demeanor while exercising judgment and discretion in work.
- Ability to maintain confidentiality.
- Ability to attend required agency training classes and maintain necessary training compliance.
- Flexibility to attend daytime trainings or sessions outside of regularly scheduled hours.
- Ability to stay awake and alert during scheduled shift.
- Commitment to the mission, values, and goals of the organization.
- Teamwork – Ability to work both independently and as an active team member.
- Ability to accept, adopt and implement feedback from supervisor and team.
- Strong interpersonal, oral, and written communication skills.
- Maturity and sensitivity to cultural and individual differences.
- Knowledge of group behavior, dynamics, societal trends and influence. Ability and willingness to create, initiate, and participate in recreational and therapeutic activities with the youth.
- Initiative and Time Management – Ability to work independently, prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
- Listening/Problem Solving – Ability to give full attention to what others are saying, asking appropriate questions to clarify as necessary.
- Life Skills Knowledge – Demonstrated ability to assess for and teach life skills to enable participants to live independently in the community.
- Rapid Engagement – Ability to rapidly engage participants in service planning and achieving goal outcomes
Work Arrangement:
This role is not eligible for remote work. All hours will be worked in person. This position has an active presence at all assigned programs on a rotating basis.
Work Environment:
- The noise level in the work environment is usually moderate.
- Each program site operates on a 24/7 basis, 365 days per year. To meet both the needs of our participants and contractual obligations, employees are required to be flexible in regards to scheduling and work location.
- Program sites are located throughout the Chicago area, including the North and South sides of Chicago, as well as the suburbs. Employees may be required to report to any one of our locations on a temporary or permanent basis.
Physical Demands:
- The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.
- While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
- The employee is frequently required to reach with hands and arms.
- The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Equal Opportunity Employer Statement
HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.
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Job Location
Job Location
This job is located in the Chicago, Illinois, 60647, United States region.