Position Description: People Operations Manager (Goal Management, Training, Recruiting) Location: Fully In-Office Position Department: Services
This role is for the person that finds joy in helping others shine. The People Operations role supports the full employee lifecycle while focusing on goal engagement, training/development, recruiting and organizational growth.
The role is that of a coach, builder, and connector that relentlessly amplifies positivity by example while taking personal ownership for their own impact. The individual will operate in partnership with employees as they set meaningful goals, receive the tools they need to expand their skillsets and feel genuinely invested in the mission.
Who You AreYou naturally put others first. Its not a tactic or a talking point, its simply how you operate. Youre comfortable working in an agile, fast-moving entrepreneurial environment where change is constant and energizing. You enjoy the challenge of adapting quickly and finding momentum as things evolve.
You dont need a scripted corporate manual to be effective. When faced with complexity, you bring clarity. You see what needs to be done, connect the dots, and know how to create the structure that helps people and processes move forward with confidence. You view problems as opportunities, roll up your sleeves and inspire others to do the same.
What Youll Do
Employee Lifecycle Management - Support all stages of the employee journey, including onboarding, offboarding, and internal transitions - Ensure onboarding prepares employees to succeed, not just complete paperwork - Design, build, and manage ongoing training programs (skills, leadership, career growth) - Partner with managers to identify training and development needs and growth paths - Promote a culture of continuous learning, feedback, and curiosity
Recruiting and Talent Building - Partner with hiring managers to define roles based on impact and outcomes - Support recruiting efforts including sourcing, interview coordination, and candidate experience - Help assess candidates for skills, values alignment, and growth potential - Ensure candidates leave the process feeling respected, informed, and energized
Performance Enablement and Goal Setting Advocacy - Support company, team, and individual goal-setting frameworks - Assist employees and managers in establishing, tracking, and refining goals as a fully-engaged advocate- Support performance review cycles and translate feedback into development plans- Be the example to all stakeholders of our goal-setting culture
Employee Engagement - Build and execute engagement initiatives, recognition programs, and surveys- Create rituals and moments that reinforce purpose and alignment
Operations Management - Manage and maintain employee records in HRIS, ensuring accuracy and data integrity - Support benefits administration, payroll changes, and compensation coordination through Vensure PEO - Thoughtfully escalate potential liability issues for risk management when needed so focus can quickly shift back to core role objectives
Qualifications - 5+ years of experience in People Operations or a related people-centered role; Human Resources Technical background not required - Candidate sourcing and selection experience is required - Demonstrated experience designing or supporting training and development programs
Would be Helpful to Have- Experience in a growing or fast-changing organization - Familiarity with goal-setting frameworks (OKRs, performance cycles) - People-related certifications/education in people-centric disciplines such as CLC, or Psychology