Position Title: Registry Program Manager (cardiovascular)

Location: Washington, DC, United States

Department: Clinical Registry Services Solution

Description:

Job Description

The Registry Program/Product Manager Associate will be responsible for one or more facility-based registry products with scope to include but not limited to product development and implementation, participant recruitment, registry Steering Committee facilitation, and provide subject matter expertise for clinical, scientific, and strategic inquiries. This role requires a self-directed, results oriented individual who can assume a leadership and facilitation role in relationships with ACC volunteers, partners, analytic centers, peers, and other critical stakeholders.

Responsibilities

• Work with physician leadership to set goals and objectives for the Registry, as well as coordinate and facilitate physician volunteer committees such as the Registry Steering Committee and Registry Work Groups.

• Drive execution of new registry products and/or registry updates with an emphasis on accountability, quality of work, and resource utilization to achieve operational goals and objectives.

• Establish and drive annual registry enrollment targets, to include identifying the market and market segments which can be targeted for growth strategies and to align with organizational strategy, goals, and objectives.

• Coordinate cross-division work to ensure smooth hand-offs of registry product/registry updates to the Science and IT teams.

• Apply specialized knowledge and registry expertise to requests for information from clients, peers, co-workers, and other stakeholders.

• Coordinate/Assist in the development, implementation, and update of Data Quality Reports (DQR), the Quarterly Benchmarked Measure & Metrics Registry Report, and ad hoc projects for the Registry.

• Clearly communicate to NCDR leadership, team members, ACC staff or other stakeholders as identified, a strategic registry snapshot, providing insights on the product and programmatic data assessments, updates, and all developments.

• Prepare training and orientation materials (User Guides, reference documents, FAQ’s) to assist clients with quality data collection and interpretation.

• Coordinate/Assist in the content development, faculty recruitment, and logistics of all Registry related workshops, meetings, and conferences.

• Clearly communicate to the registry participate community the registry product updates and or developments to ensure users are aware of upcoming changes or need for action.

• Assist with marketing and communication efforts, to include informing message development, cultivating leads as they develop, and other marketing efforts as necessary to promote registry engagement.

• Support the Research and Publications process of the Registry, by bringing registry expertise to specific research projects and otherwise supporting research efforts as appropriate.

• Collaborate on data auditing activities for the Registry in support of the Data Quality Program and actively participate in the development of variance reporting.

Qualifications

Required:

• Bachelor’s degree (preference for clinical, such as nursing or allied health degrees), must have an understanding of cardiovascular practice and procedures.

• Familiarity and knowledge of hospital or health system operations.

• Experience with data management systems and familiarity with clinical data analysis and reporting.

• In-depth knowledge of quality improvement methodologies.

• Demonstrated ability to develop products and services, and experience in implementing product and service development plans.

• Strong interpersonal skills and excellent verbal and written communication talents

• Client service orientation with the ability to build relationships with diverse constituents.

• Demonstrated proficiency with office software specifically MS Access, Word, Excel and PowerPoint. Experience with contact management database software a plus.

• Adaptable and comfortable working in a dynamic, team-oriented environment, which may also include non-traditional work hours, remote work, and travel.

Desired:

• Master’s degree

• Current Certified Professional in Healthcare Quality certification

Salary Range: 108,000-140,000