BDC Manager - Greater Boston Area
Boston, MA, USA
Requisition ID Req #9957
About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $80,000-$120,000 (wage is comprised of base salary and multiple commission and bonus opportunities)The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience.

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.

• Make and receive a high volume of inbound/outbound calls
• Respond to phone inquiries in an efficient professional manner
• Reply to on-line email leads and requests for sales information within store’s standards
• Maintain daily activities and completed daily tasks in the CRM
• Set appointments as necessary
• Follow up with clients to confirm appointments
• Utilize the Data Mining prospecting and marketing software
• Previous experience setting up/running/managing an Automotive BDC is required
• Previous experience with Internet/Web response centers is a plus
• Previous CRM experience is a plus
• Great communication and customer service skills is required
• Excellent attitude & phone presence is required
• Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
• Prior sales, call center, or BDC experience required
• Ability to speak multiple languages is a plus, but not required
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

INDMANAGER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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