About Us:

At Bricks and Minifigs, Orlando South, we celebrate creativity and imagination through the world of LEGO©. Our store offers and exciting environment for both kids and adults. We specialize in buying, selling, and trading LEGO© sets and minifigs. Whether you’re helping a child build their first set or assisting a seasoned collector, we’re here to provide an exceptional LEGO© experience.

Position Overview:

As a Key Holder, you will play a vital role in the day-to-day operation of Bricks and Minifigs, Orlando South. You will assist with the opening and closing procedures, lead the team by example, and ensure a fun, engaging, and customer-focused, results driven environment.

Key Responsibilities:

• Open and close the store, including handling cash management and securing the premises.

• Deliver outstanding customer service by engaging with guests, providing product knowledge, and assisting with purchases.

• Support the management team in daily operations, including inventory control, trading, merchandising, and maintaining store cleanliness.

• Lead and motivate team members to achieve sales goals and deliver a positive shopping experience.

• Ensure compliance with company policies and procedures.

• Assist in training and developing new team members.

• Resolve customer inquiries and concerns with professionalism and care.

Qualifications:

• High school diploma or equivalent; retail or customer service experience preferred.

• Previous leadership experience in a retail setting is a plus.

• Results oriented, performance and sales driver. Strong communication and interpersonal skills.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Reliable, responsible, ethical, and detail-oriented.

• Ability to lift up to 25 lbs and stand for extended periods.