Who We Are

The Ontario SPCA and Humane Society is a registered charity and has been operating for nearly 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Values

Our core values include having compassion for the people and animals we serve. Being transparent with the individuals we interact with every day and the team members we work with. Each day striving for excellence in relation to animal welfare. Collaborating with one another to ensure a team spirit in caring for the animals. We take accountability for our actions and the impact we are making in pet-related care. All our values add up to ensure the upmost care, comfort and compassion and to treat the animals and the communities we serve with respect and kindness.

• Compassion
• Transparency
• Excellence
• Collaboration
• Accountability

Canada Summer Jobs Program

This position is funded through the Canada Summer Jobs (CSJ) program, part of the Government of Canada’s Youth Employment and Skills Strategy. The program supports youth aged 15 to 30 by providing paid summer work experience and opportunities to develop skills for the job market. To be eligible for this position, applicants must:

• Be aged between 15 and 30 years old on the start date of the job;
• Have a valid Social Insurance Number (SIN); and
• Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada

Important Note: International students and other temporary residents of Canada are not eligible to apply for positions funding through the Canada Summer Jobs program.

Opportunity

Position: Customer Services Assistants (CSA) are responsible for the day-to-day interactions with the public, including customer service, telephone reception, managing the centre email, foster and volunteer coordination, social media, adoption procedures, cash handling and donation processing. They are considered a centre expert in applying Meet Your Match principles for all adoptions and ensure the adoption process runs effectively. Provides superb customer service to the public, including donors and volunteers, and ensures compliance with the Centre’s policies and procedures.

A Typical Day:

Position Details

• Position(s) Available: 1
• Duration: 8 weeks
• Hours per week: 35 (280 hours total)
• Hourly Pay Rate: $18.00

Our Commitment to a Human-Centered Hiring Process

Our organization complies with Ontario Employment Standards Act, 2000, and relevant privacy legislation. While we use technology to help manage applications efficiently, resumes are personally reviewed by a member of our recruitment team. From screening to interviews and final decisions, our process is rooted in a human-centered approach.