Position Summary

The Store Courtesy Clerk will be an enthusiastic and customer-focused individual who is passionate about food and providing exceptional service. The Deli Associate will play a vital role in creating a positive customer experience by serving high-quality deli foods in a friendly and efficient manner. Your attention to detail, strong communication skills, and ability to multitask will help ensure that our customers enjoy the best possible experience at our deli. If you thrive in a fast-paced environment and enjoy working as part of a team, this is the perfect opportunity for you.

Responsibilities and Duties:

• Customer Service: Greet and interact with customers, providing excellent service by answering questions, taking orders, and recommending deli items based on customer preferences. Assist with full-service deli operations, including preparing and serving both hot and cold foods.
• Food Preparation: Slice meats and cheeses to customer specifications. Prepare hot foods, such as fried food, rotisserie chicken, and sandwiches (both custom and per menu). Maintain high standards of food quality and presentation at all times.
• Food Safety & Cleanliness: Take and record temperatures of food items throughout your shift to ensure food safety. Adhere to all food handling and safety protocols in accordance with SERV Safe guidelines. Maintain a clean and organized workstation, performing daily and weekly cleaning duties as required.
• Equipment Handling: Operate deli equipment such as slicers, deep fryers, ovens, flat tops, thermometers, scales, and hot cases in a safe and efficient manner.
• Team Collaboration: Work closely with team members to ensure smooth deli operations.
• Maintain professionalism, work efficiently, and assist fellow employees when needed.
• Customer First Approach: Always put the customer first by providing outstanding service and ensuring a clean and inviting deli environment.

Education and Work Experience

• High school graduate, GED, or equivalent required
• Must be at least 18 years old.
• Basic proficiency with knives and food preparation techniques.
• A basic understanding of the English language and the ability to read, write, and communicate effectively.
• Basic math skills for measuring and weighing ingredients.
• Previous experience in food service or a customer-facing role is a plus.

Skills & Abilities:

• Deli slicer - Slicing meats and cheeses.

• Deep fryer - Preparation of fried food.
• Preparation of Rotisserie chicken.
• Assisting customers with full-service deli.
• Preparation of sandwiches both custom and per menu board.
• Thermometer - Take and record temperatures throughout a shift.
• Maintain a clean and organized workstation through daily and weekly cleaning.
• Maintain safety protocols and be well versed in proper food handling technique per SERV Safe Guidelines.
• Maintain professional grooming and hygiene standards in accordance with Power Market Guidelines.

• Oven
• Flat Top
• Hot case

Certifications:

• Must have a valid food handlers certificate or be able to obtain and maintain a food handler's certificate.

Physical Demands and Work Environment

The physical demands and work environment described below are general expectations for this position. However, specific duties may vary by role, and reasonable accommodation may be provided as needed. H&S Energy, LLC and its affiliates are committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of this role, in accordance with applicable laws.

• This position requires the ability to communicate effectively. Reasonable accommodation, such as the use of assistive technology or alternative communication methods, may be permitted as needed.
• This role may involve tasks that require fine motor skills, handling objects, or using tools and controls.
• This role may involve standing; walking; sitting; reaching; climbing; or balancing; stooping, kneeling, crouching, or crawling.
• This role may involve occasionally lifting and/or moving objects weighing up to 25 pounds. Reasonable accommodation will be provided as needed.
• Some tasks may require visual abilities such as close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate. If accommodation is needed to support sensory or auditory needs, the company will work with employees to provide reasonable adjustments.

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Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. All employees must be able to perform their job duties safely, with or without reasonable accommodation, in a manner that does not pose a direct threat to the health or safety of themselves or others, as defined by applicable laws. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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Agreement

This job description describes the essential functions of the described position. It’s not an exhaustive statement of all duties, responsibilities or qualifications of the job.

Your signature indicates that you have read this job description and understand the essential functions of the position, your key accountabilities and the indicators of effectiveness.