Customer Service Representative Job Description Compensation: $18.00 – $19.00 per hour Benefits: 401(k) | Health, Dental & Vision Insurance | Employee Assistance Program | Employee Discount | Paid Sick Time | Paid Time Off | Free Oil Changes Job Type: Full-Time About the Opportunity At Moxie Pest Control, we believe great customer experiences start with great people. We're seeking a Full-Time Office Expert+ who excels in a people-focused environment, enjoys meaningful communication, and brings precision and empathy to everything they do. You thrive on collaboration, take pride in your work, and are motivated by both team success and personal achievement. You understand that every detail matters — and you know how to manage those details with accuracy, speed, and care, all while maintaining strong connections with customers and teammates. If you’re outgoing, organized, persuasive, and driven to help others, you’ll feel right at home here. Our core values — Do the Right Thing, Be the Solution, Be Kind, and Keep Improving — guide everything we do, and we’re excited to welcome someone who embodies them. What You’ll Do Customer Communication & Support ? Answer inbound customer service calls with warmth and professionalism. ? Respond to emails and text messages from existing customers. ? Verify and confirm new customer information accurately. Outbound Customer Engagement