The Director of Technology will work closely with Crescent City Schools leadership and Data/Technology team members to drive the use of technology to improve staff productivity and student learning. The Director of IT reports to the Chief Operating Officer.

The Director of IT is Responsible For:

• Embodying, advocating, and operationalizing the mission, vision, and strategic direction of Crescent City Schools
• Developing, implementing, and evaluating IT programs and activities
• Coordinating troubleshooting, support, and repair
• Overseeing Crescent City School’s technology budget
• Managing Crescent City School’s technology team members
• Participating in the life of the schools within the network by attending staff meetings and celebrations, and providing support as needed
• IT programs and activities
  • Researching new and emerging technologies, software and hardware solutions, and grant opportunities
  • Developing and annually improving technology plans in accordance with needs, evaluations, best practices, and appropriate guidelines
  • Leading technology teams at the organization and school levels to support and implement the technology plan and school-based technology goals
  • Managing a variety of software solutions throughout the organization, including but not limited to online testing, visitor management, video surveillance, and food service point of sale
• Technology budget
  • Selecting and managing vendor contracts, including but not limited to end-user support, email, phone, wireless, etc.
  • Maintaining hardware and software inventories, including licensing and securing of software media
  • Developing and maintaining multi-year budget projections for IT across all CCS schools, programs, and the network office
  • Assisting School Directors with school-based technology budget creation
  • Working with the E-Rate program to purchase technology
• Engineering and Provisioning
  • Installing new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and project/operational requirements
  • Developing and maintaining installation and configuration procedures, system configuration, and troubleshooting steps
  • Researching and recommending innovative, and, where possible, automated approaches for system administration tasks
  • Identifying approaches that leverage our resources and provide cost savings
  • Contributing to and maintaining system standards
• Operations and Support
  • Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups and automated scripts
  • Performing regular security monitoring to identify any possible intrusions
  • Providing Tier III support to staff; investigate, research, and troubleshoot issues
  • Creating, changing, and deleting user accounts per request
  • Repairing and recovering hardware or software failures; coordinating and communicating with impacted staff and tech
  • Working with cross-functional teams to assess and implement new technologies, tools, and system enhancements to improve efficiency and scalability
• Maintenance
  • Applying OS and other 3rd party software patches and updates regularly; configuring/adding new services as necessary
  • Maintaining operational, configuration, or other procedures
  • Performing periodic performance reporting
  • Maintaining data center environmental and monitoring equipment
  • Performing ongoing performance tuning, hardware upgrades, and resource optimization as required; configure CPU, memory, and disk partitions as required

What We Offer:

• Click here for more information about our innovative compensation system. This role is on the Lead Scale. It may include bumps for taking on leadership responsibilities, summer work, doing work outside of your regular duties, or longevity with CCS.
• Click here for more information about our award-winning benefits package, which includes fully-paid health insurance, an immediate 4% 401k match, employer-paid mental health services, and generous leave policies.

Apply now if you:

• Believe in the mission and values of Crescent City Schools
• Have a Bachelor’s degree (required); Master’s degree or equivalent experience is preferred
• Have a strong familiarity with:
  • Configuring and maintaining network equipment in a WAN environment
  • Google Suite for Education administration and setup
  • Apple School Manager administration and setup
  • Windows 7/10/11, Chrome OS, Mac OS, Linux
  • Microsoft Windows Server
  • Hard drive imaging and cloning
  • VOIP and POTs technologies
  • Surveillance software and camera deployment/solutions
  • Visitor management systems
• Have experience building and maintaining networks in an educational environment (required)
• Have the commitment to continuously update your IT knowledge base
• Can demonstrate a thorough knowledge of a range of technologies from end-user devices to P2P server/client inter-connectivity (required)
• Have the ability to communicate complicated technological information in a clear and concise manner
• Have the ability to work effectively with a diverse population of stakeholders
• Have a strong service-oriented mindset

Physical Requirements

• This is a hybrid role. You will spend most of your time in school-based offices, with the possibility of some remote work over time.
• Regularly required to sit, stand, walk, talk, hear, operate a computer and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 20 pounds

About Crescent City Schools

Crescent City Schools is a nonprofit Charter Management Organization whose mission is to support and develop open-enrollment charter schools that raise student achievement and prepare students for college. Crescent City Schools currently operates three PreK-8th grade open-enrollment charter schools: Harriet Tubman and Dorothy Height Charter Schools on the West Bank and Mildred Osborne Charter School in the Kenilworth neighborhood. Our organization creates life-changing educational experiences for students and, through this work, transforms a city.

At Crescent City Schools, we believe in inspiring people. And we firmly believe our success is driven by dedicated and talented employees. Crescent City Schools is committed to attracting and retaining the best professionals in education with an array of backgrounds, experiences, and perspectives.