Hiring Range: $26.04 - $28.32 per hour, depending on experience/qualifications

Work Schedule: 40 hours per week, hours may vary. Must be available nights, weekends, and holidays for events and programs, as scheduled.

NATURE OF WORK
As a member of the Communications Department, the Multimedia Coordinator performs a variety of administrative and technical support duties related to internal and external communications for the Town of Windsor. The position provides graphic design, photography, and videography support for a variety of projects and programs. This full-time position will coordinate the production and curation of town-related multimedia projects and is responsible for some programming on the town’s public television channel.
Individuals in the Multimedia Coordinator position are required to perform work in a manner consistent with and exemplary of the town’s PRIDE philosophy and the town’s Equal Employment Opportunity policy.

SUPERVISION RECEIVED
Individuals work under the direct supervision of the Digital Communications Supervisor to carry out assigned duties, functions, roles, and projects in both routine and complex circumstances.

SUPERVISION/LEADERSHIP EXERCISED
No supervisory responsibilities or control exercised.
The Multimedia Coordinator is assigned specific assignments, job duties, scope, authority, responsibility, roles, and requirements as determined by the town, department, and pursuant to laws, regulations, and practices. Individuals in this position must be able to successfully perform, be responsible for, and/or assist in the fulfillment of many job functions and duties, with or without reasonable accommodation. The Multimedia Coordinator works with subject matter experts, grasp key concepts, and distills information into accurate, understandable visual representations by using design and video software including, but not limited to the Adobe Creative Cloud suite.

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all-inclusive:

Graphic Design, Videography & Photography Services

• Supports town-related communications by providing graphic design services, including, but not limited to, social media graphics, television bulletin slides, print design, and other projects as assigned.
• Works with the Communications team and other internal clients to strategize and produce graphic design projects for use in both internal and external communications, based on project requests or briefs.
• Responsible for upholding the town’s brand by creating graphic content that aligns with the town’s Brand Standards.
• Responsible for helping with the updating and maintenance of the town’s government access channel and associated content.
• Broadcasts and records Town Board and Planning Commission meetings and work sessions as scheduled.
• For each meeting, develops on-screen graphics in accordance with agendas, schedules the live broadcast, and ensures recordings are uploaded properly to the broadcast schedule and all online platforms.
• Based on a project request or brief, takes a concept and creates a final video product that will meet the intended goals, reach the targeted audience, and be appropriate for the format/platform of final use.
• Shoots/films, edits, and produces photos and videos for a wide range of digital media platforms, including the town’s website, social media platforms, and broadcast channel.
• Plans and directs assigned productions.
• Assists in pre-production development, including scheduling, shot lists, location scouting, script development, storyboarding, interview questions, etc.
• Collaborates with various town departments and community members to obtain footage and/or photographs, as assigned.
• Conducts field-based photo and video production, including but not limited to equipment setup, interviews, and B-roll footage.
• In post-production, transforms raw footage into a final deliverable through editing and creation/implementation of graphics, animation, music, special effects, audio/visual adjustments, etc.
• Maintains and inventories all video, photo, sound, and lighting equipment, as needed.
• Assists in the organization of photo and video assets and the maintenance of the department’s media library.
• Understands all copyright laws/licensing associated with the final video use and visual/audio elements.

Project Management/Customer Service

• Accurately reviews and processes project requests via the department’s project management software.
• Keeps records of projects, including status, staff input, guidance, comments, questions, time spent on projects, drafts, and other information in the project management software.
• Develops projects in an accurate and timely manner, meeting final and preliminary deadlines by working with staff, outside entities, and vendors, as needed.
• Archives project files, photos, and other pertinent documents in a timely manner consistent with the department's best practices.
• Provides customer service to internal colleagues by promptly answering questions and providing service resolution, as well as providing regular status updates for ongoing or lengthy projects. Routes questions or responses to appropriate town staff and outside agencies, and tracks and follows requests/questions to completion.
• Appropriately communicates or requests information regarding projects to and/or from requestors.
• Immerses self in all Communications plans, policies, and procedures, including, but not limited to, brand standards and the Associated Press Stylebook.

OTHER DUTIES

• The Multimedia Coordinator position participates in the Shared Fleet Vehicle Program, which requires an annual motor vehicle record check.
• Updates town website, as needed.
• May be involved in special projects and employee committee activities that are directly or indirectly related to essential job functions.
• Performs research as directed, such as discovering new technology or tools, market research, etc.
• Performs related duties as established by law/ordinance or reasonably directed by the town.
• Continues educational and certification requirements in order to remain abreast of current methods and procedures.
• Assists other town departments/divisions, as necessary.

EDUCATION, EXPERIENCE AND FORMAL TRAINING

• Bachelor’s Degree in a related field, such as communications, journalism, business, marketing, public relations, integrated media, etc., or three years of relevant work experience
• Experience with the Adobe Creative Suite (Illustrator, InDesign, Photoshop and Premiere Pro) required
• Current principles and practices of video production technology and application
• Two years of work experience in private or public practice preferred
• Experience with photography and video production equipment preferred
• Demonstrated ability to take complex topics and clearly and concisely communicate to the public through visual and written communication preferred
• Equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills, and abilities to perform the essential functions of the job.

LICENSES OR CERTIFICATES

• Must have a current Colorado Driver’s License or the ability to obtain one upon hire, that meets the Town of Windsor’s standards

KNOWLEDGE, SKILLS & ABILITIES

• Ability to read and write English.
• Knowledge of video production best practices — pre-production through post.
• Knowledge of graphic design principles and practices, including hierarchy, grid structures, color, and typography.
• Knowledge of brand principles and the Associated Press Stylebook.
• Knowledge of computer hardware and software programs, which may include Microsoft Office, Adobe Creative Suite, video production software, broadcast software, social media platforms, and project management software.
• General working knowledge of the Communications Department.
• Ability to communicate effectively, both verbally and in writing.
• Ability to take an assignment and effectively convey a message/tell a story.
• Ability to receive, understand, and take positive and appropriate action from information/instructions verbally and/or in writing.
• Ability to follow and enforce town Communications policies and guidelines.
• Ability to remain flexible in dealing with daily changes.
• Ability to remain tactful, helpful, and friendly in dealing with the public and other employees.
• Ability to document work clearly and thoroughly.
• Ability to quickly learn operational procedures and consistently work within the operational structure.
• Ability to use independent judgment in routine and non-routine circumstances, and in critical situations, and to make proper notifications to the Digital Communications Supervisor or Communications Manager.
• Must possess a combination of creative, technical, analytical, organizational, communication, and interpersonal relationship skills, as well as professionalism.
• Ability to solve problems and work under pressure.
• Ability to multi-task and prioritize to meet deadlines.
• Ability to work independently or in a team environment, as needed.

MATERIALS and EQUIPMENT USED
Materials and equipment used include, but may not be limited to the following:

• Equipment: Position requires the use of a variety of equipment: computers, tablets or other digital equipment, digital cameras, copiers, printers, scanners, fax machines, telephones, and town-owned vehicles.
• Materials: Position requires the use of a variety of materials: N/A