Residence Inn Cleveland Downtown - Housekeeper
Position REQUIRES OPEN AVAILABILITY 8AM-6PM, including WEEKENDS (FRI, SAT, SUN).

Join Our Team as a Housekeeper!

As a Housekeeper, youre the heartbeat of our hotel and the secret ingredient behind every sparkling guest experience! If you love making spaces shine and take pride in turning rooms into welcoming retreats, this role was made for you. Your days will be filled with transforming guest rooms into spotless havens, taking on deep-cleaning adventures, and helping keep every corner picture-perfect so each guests stay is unforgettable.

If you get a thrill from seeing freshly made beds, gleaming hallways, and pristine public spacesand you believe friendly service makes all the differenceyoull fit right in with our team. Join us if youre excited to roll up your sleeves, spread a little joy, and help us create a hotel that guests cant wait to return to!

KEY SKILLS/RESPONSIBILITIES

• Sparkle Squad Duties: Channel your inner sparkle! Transform guest rooms and equipment into spotless sanctuaries. Shine up lobbies, hallways, and restrooms so every corner gleams. From plush carpets to comfy furniture, make it all dazzle. Keep your housekeeping cart loaded like a pro, ready for any adventure. Freshen up beds with crisp linens and restock supplies, making every guest feel at home. Dive into deep cleaning tasksswap AC filters, add a splash of paintso everything stays picture-perfect!
• Guest Happiness Hero: Be the friendly face guests remember! Spring into action when someone needs a hand and deliver items with a smile. Let your awesome customer service shine through every interaction.
• Safety Superstars: Be the hotels guardian! Make sure both guests and property stay safe by keeping an eye on sensitive spots. Practice safe work habits so you and your teammates can enjoy a worry-free day.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred.
• Strong attention to detail and ability to communicate effectively with guests and team members.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.

Application deadline for Colorado positions: Position REQUIRES OPEN AVAILABILITY 8AM-6PM, including WEEKENDS (FRI, SAT, SUN).