Service Associate – Base Operations (Autonomous Vehicles)

Location: Austin, TX - Onsite
Contract | Full time (30+ hours/week)
Pay rate: $25.00/hr

Available Shifts
Sunday–Thursday: 6:00 AM–2:30 PM
Sunday–Thursday: 2:00 PM–10:30 PM
Sunday–Thursday: 10:30 PM–6:00 AM
Tuesday–Saturday: 6:00 AM–2:30 PM

Job Overview
We are hiring a Service Associate (Base Operations) to support daily fleet operations, vehicle readiness, and mission execution.
This hands-on role supports autonomous vehicle testing, BaseOps technicians, parts inventory, and drive operations, ensuring vehicles, equipment, and test sites meet operational, regulatory, and safety requirements.

Key Responsibilities

• Support daily fleet operations and mission readiness across multiple test locations
• Perform vehicle upkeep including cleaning, fueling/charging, and basic inspections
• Ensure vehicles, tools, and workspaces are organized, clean, and operationally ready
• Provide logistics support for vehicle movement, staging, and storage
• Assist with vehicle readiness documentation and compliance paperwork
• Execute mission prep procedures, including:
• Launching and verifying software across multiple onboard devices
• Verifying software and hardware configurations
• Deploying software updates as directed
• Capturing operational data and escalating issues
• Support spare parts readiness, inventory organization, and transport

Required Qualifications

• 2–4 years of relevant work experience in automotive, fleet operations, maintenance, or technical support
• Technical trade school certificate or Associate Degree in Automotive Repair (preferred)
• Valid driver’s license with a clean driving record (MVR required)
• Ability to lift up to 50 lbs and safely use carts, dollies, and hand tools
• Ability to stand, walk, bend, kneel, squat, push, pull, and climb stairs during shifts
• Strong problem-solving, multitasking, and time-management skills
• Comfortable working in a fast-paced, operational environment
• Proficiency with Jira, Confluence, MS Office, and Google Workspace
• Excellent written and verbal communication skills
• Team-oriented
• Ability to pass background check, drug screen, substance abuse policy, and MVR check

How to Apply
Submit your updated CV and complete the screening questions. Qualified candidates will be processed quickly through our automated process.

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