Join our team as a Remote Server Systems Analyst. Responsible for the implementation and daily management of the corporate server systems infrastructure environment. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all servers, systems, and communication links. Analyzes system traffic and performance. Ensures regular system maintenance and integration of new technologies and upgrades.

This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA). Will require occasional travel to YVFWC service areas for on-site support.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position Highlights:

• Salary $80,715-$108,191 DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more.

What You’ll Do:

• Monitors, analyzes and troubleshoots server performance issues, and resolves issues promptly.

• Maximizes system performance and makes recommendations for new processes, tools, system equipment upgrades and enhancements.

• Understands system architecture and looks to increase efficiencies. Writes scripts, batch files, or uses other automation techniques to improve system management.

• Analyzes system configuration and makes recommendations for enhancement.

• Manages the server operating environments. Researches and implements configuration changes.

• Ensures appropriate system backups are in place and working properly.

• Performs capacity planning and ensures adequate system resources for current and predicted workloads.

• Maintains system security in coordination with the Security team. Ensures installation and maintenance of server and system security measures. Applies security patches and fixes as needed. Monitors for indications of security breaches and reports security and/or policy violations.

• Maintains technical documentation for all server and infrastructure systems. Updates the documentation library with any changes.

• Jointly coordinates all system upgrades, modifications, or changes.

• Develops project plans, including scope, milestones, and deliverables in order to meet project goals and deadlines. Actively moves projects, tasks, and assignments forward.

• Works with supervisor on budgeting and procurement including cost/benefit analysis.

• Performs other duties as assigned.

Qualifications

• Associate's degree or I.T. certificate and at least 3 years professional work experience providing support to end users in a complex technical environment and intermediate working knowledge of servers and systems, OR

• High school diploma/GED and at least 5 years professional work experience providing support to end users in a complex technical environment and intermediate working knowledge of servers and systems

• Current industry certification in one of the following technologies is preferred: Cisco, Nutanix, VMWare, Microsoft Azure, Amazon AWS, Office365, or Microsoft Server Technologies

• Valid Driver’s License and proof of auto liability insurance coverage

Knowledge/Skills/Abilities

• Knowledge of hardware/software troubleshooting, IP network design and operations, system/server performance monitoring, and capacity planning.
• Knowledge of modern infrastructure technologies including M365 (Exchange, Teams, SharePoint, OneDrive), Microsoft Azure (VMs, storage, networking), Hyperconverged virtualization platforms (Nutanix, VMWare), Enterprise Backup and Recovery (Rubrik, Veeam, Azure Backup, Azure Site Recovery, DRaaS), Mobile Device Management (Intune, JAMF, Mosyle), and Identity and Access management fundamentals (Active Directory, Entra, Okta, etc.).
• Strong grasp of traditional infrastructure such as Windows Server OS, Email Security/Anti-Spam, Microsoft SQL Server, DNS/DHCP, and Networking.
• Ability to document system designs, processes, and procedures; execute projects on time and within scope/budget; work independently or collaboratively; and maintain effective working relationships at all organizational levels.
• Ability to prioritize tasks and manage multiple responsibilities in a fast paced environment.
• Strong verbal, written, and listening communication; customer service skills; problem solving and sound judgment; attention to detail with high accuracy.
• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.