We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. This is a full-time, onsite position. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills, as well as a background in or strong knowledge of graphic design. If you love interacting with people, you are urgent and detailed, and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

$19 - $23 hourly

• Interact with the sales lead to maintain and improve service and product knowledge
• Respond to customer inquiries, product and service questions, and customer complaints
• Record customer interactions and follow up on their experience with our company
• Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction

• Accurately take order information from the customer and enter it into the MIS
• Create estimates in a timely manner
• Follow up on all production functions to ensure timely output of the product
• Must be able to manage 20+ jobs at a time

• High school diploma, G.E.D. or equivalent
• Excellent active listening, interpersonal, and communication skills
• Strong knowledge of customer interface and interaction

• Background in graphic design
• You are urgent and accurate
• You pay attention to all the details
• You can be on-site full-time M-F

Since 1980, Allegra of Bozeman has been the leader in providing high-quality visual communication solutions to businesses and non-profit organizations in the Gallatin Valley. We take great pride in providing high-quality products with excellent service. We are a family-oriented company offering a great work environment with great people who work hard and have fun.