Scheduler - AHG in Monroe, Louisiana at The Baton Rouge Clinic, AMC

• The Baton Rouge Clinic, AMC is seeking a detail-oriented and professional candidate with knowledge of medical insurance processes, strong data entry accuracy, and excellent communication skills. The ideal candidate will have previous experience scheduling appointments within a large physician group and the ability to provide outstanding customer service in a fast-paced healthcare environment.

Essential Duties and Responsibilities:

• Schedule and coordinate patient appointments.
• Verify patient insurance eligibility and benefits.
• Maintain accurate and confidential patient records.
• Communicate effectively with patients, providers, and office staff.
• Ensure efficient daily office operations and patient flow.
• Provide exceptional customer service in a professional and courteous manner.
• Demonstrate strong organizational skills and attention to detail.
• Assist with general administrative and front office duties as needed.
• Maintain compliance with office policies, procedures, and HIPAA regulations.
• Previous medical scheduling or receptionist experience preferred.

Education:

• High school diploma or GED required

Experience:

• Minimum of 6 months of experience in a scheduler or receptionist role
• Knowledge of insurance verification and authorization processes
• Strong computer and data entry skills with high attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and work effectively in a team-oriented environment.

Physical Requirements:

• Ability to stand, walk, bend, and reach throughout the workday.
• Ability to lift up to 50 pounds, with or without reasonable accommodation.
• Ability to perform patient care activities and operate standard medical equipment.
• Ability to use computers and standard office equipment.