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What is the role of a Patient Outreach Coordinator at Sapphire HR Innovations - PR?

The Patient Outreach Coordinator position at Sapphire HR Innovations - PR is a Full-time or part-time position opportunity in the Marketing field.

Where is this Patient Outreach Coordinator job located?

San Juan, Other / Non-US, 00901, Puerto Rico

What type of employment is offered for this Patient Outreach Coordinator role?

Full-time or part-time position

Patient Outreach Coordinator job near me in San Juan, Other / Non-US at Sapphire HR Innovations - PR | Jobs and Employment

We are seeking a dynamic and detail-oriented Clinical Patient Coordinator Assistant to join a healthcare team. In this vital role, the employee will provide essential administrative and clinical support to ensure seamless patient experiences and efficient clinic operations. A proactive approach will help coordinate patient care, manage medical records, and facilitate communication between patients and healthcare providers.

If you thrive in a fast-paced environment, possess excellent organizational skills, and have a passion for delivering exceptional patient service, this is the opportunity for you to make a meaningful impact in healthcare delivery.

Duties/Responsibilities

Keep patients’ procedures and status related to randomization up to date.
Updates research database & submits documents for studies.
Organizes and maintains filing systems to store and retrieve patient information and charts effectively and efficiently.
Maintain an updated LCTC overall calendar and assist with scheduling as needed.
Assist the research director and research coordinator with patient’s, schedule, appointments and status related to specific studies.
Identifies patient needs and coordinates necessary resources to provide care.
Supports the research director to implement an effective and reliable patient scheduling system.
Participates in the development of process changes and improvements.
Develops a systematic process to identify potentially suited patients.
Schedules patients visits over the phone and update the appointments in the electronic visit records.
Conducts patient visits follow ups and supports patients’ retention.
Maintain active and effective communication with the Research Staff to guarantee proper patients follow according to the protocols.
Give support to Research Coordinators and Research Manager in all aspects related to the patients’ management including patients’ appointments.
Check e-mails and route items to the appropriate research staff.
Maintains information in research study database.
Prepare study documents & obtain Physician signature.
Assist Research Coordinators daily activities and function related to patients’ management.
Performs general administrative duties, including answering phones, managing email correspondence.

Required Skills/Abilities

Strong communication and interpersonal skills are essential.
Patient coordinators interact with patients, families, healthcare providers, and administrative staff regularly.
Attention to detail, empathy, and the ability to maintain patient confidentiality are also critical qualities for success in this role.
Proficiency in Spanish and English language.

Education and Experience

Bachelor’s degree in life science or related field required.
1 to 3 years of related experience required.

Compensation and Benefits

Pay Rate: $15.00- $17.00
100% Health Insurance Coverage
Summer Bonus (Based on Productivity)
Monday thru Friday 7:00am - 4:00pm

Patient Outreach Coordinator in San Juan at Sapphire HR Innovations - PR

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