Director, Americas Field & Partner Operations in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Americas Field & Partner Operations based in the United States.
This is a senior, high-impact leadership role responsible for driving operational excellence across the Americas and Global Partner & Alliance organization. You will serve as a strategic connector between Sales, Finance, Marketing, and Revenue Operations, ensuring consistent execution of go-to-market priorities and scalable operational frameworks. The role blends strategy and execution, with a strong emphasis on data-driven decision-making, performance visibility, and process rigor. You will partner closely with regional sales leadership to improve forecasting accuracy, optimize territory and capacity planning, and strengthen deal governance. Operating in a fast-paced SaaS environment, you will help shape how partner-driven revenue is tracked, scaled, and optimized globally. This position is ideal for a leader who thrives at the intersection of strategy, analytics, and cross-functional execution.
- Act as a key member of the Go-To-Market leadership team, shaping strategy and execution for the Global Partner & Alliance organization and the Americas region through data-driven insights.
- Own and evolve operational frameworks, reporting systems, and performance tracking mechanisms to measure partner success and scale alliance activity across regions.
- Serve as a cross-functional liaison between Sales, Marketing, Finance, and Client Experience to ensure alignment and operational efficiency across GTM initiatives.
- Support regional leadership in forecasting, pricing, deal structure, incentive design, and execution of sales planning activities.
- Lead sales operations support including territory design, capacity planning, headcount modeling, pipeline management, and CRM governance.
- Monitor and analyze sales performance metrics to generate actionable insights that improve productivity, predictability, and revenue growth.
- Drive adoption of tools, processes, and GTM changes across the region while ensuring data integrity and operational consistency.
- 10+ years of experience in SaaS environments within Revenue Operations, Sales Operations, Sales Support, or client-facing roles, with direct exposure to Sales Leadership.
- Strong background in designing and managing scalable sales operations processes, including forecasting, territory planning, and performance analytics.
- Advanced proficiency in Excel and strong ability to translate complex data into actionable business insights.
- Excellent communication skills, with the ability to influence senior stakeholders across global, cross-functional teams.
- Experience leveraging AI tools (e.g., ChatGPT, Copilot, Claude) to enhance productivity, analysis, and communication.
- Strong business acumen with the ability to balance strategic priorities, operational execution, and revenue impact.
- MBA or equivalent advanced degree is a plus.
- Competitive base salary with performance-based bonus (up to 15% of annual base salary)
- Remote-first work model with flexibility across the United States
- Comprehensive health coverage including medical, dental, and vision plans from day one
- 401(k) with company match and strong financial wellness support
- Generous paid time off, including holidays, sick leave, wellness days, and volunteer days
- Paid parental leave and caregiver support programs
- Wellness and mental health resources, including app subscriptions and employee assistance programs
- Home office stipend and additional equipment support for remote work
- Career development, tuition assistance, and learning opportunities
- Inclusive, collaborative culture with strong cross-functional exposure and global impact