Dispatcher, Coordinator in Leduc, Alberta at Pitbull Energy Services

We are seeking an experienced Dispatcher to join our team in the oil and gas industry. The ideal candidate will have a strong background in coordinating and dispatching over 100 operators. This role is fast-paced and requires the ability to handle stress and adapt to last-minute changes effectively.

You are a team player known for your keen attention to detail and "can-do" attitude. You have excellent communication skills and those around you are constantly impressed by your organizational skills? We want to hear from you!

Key Responsibilities:

• Coordinate and dispatch over 100 operators to various job sites using Aimsio dispatch systems.
• Ensure timely and efficient dispatching, adjusting schedules as needed to meet operational needs.
• Communicate effectively with operators, supervisors, and other team members, and document relevant information.
• Maintain accurate records of dispatch activities and operator assignments.
• Troubleshoot and resolve any dispatch-related issues promptly.
• Adapt quickly to last-minute changes and handle high-stress situations.
• Be the first point of contact for emergency and non-emergency calls, maintaining call logs and directing field units.
• Direct crews and other field units to the appropriate sites, prioritizing and organizing calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule in conjunction with field supervision.
• Ensure drivers have the proper instructions and adequate time to perform their duties safely and within the Hours of Work Regulations.
• Listen to all driver concerns and act on them appropriately.
• Ensure the company meets all customer requirements, and any changes are communicated immediately.
• Manage fuel card accounts and book accommodations when required.

Requirements:

• A high school diploma or equivalent.
• Proven experience as a Dispatcher in the oil and gas industry.
• Proficiency with dispatch systems, preferably Aimsio.
• Proficient computer skills, including the ability to learn various software and proficiency in MS Office, with excellent data entry skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a high degree of accuracy.
• Ability to work in a fast-paced environment.
• Strong knowledge of emergency processes and procedures.
• Must be able to organize, prioritize, and multi-task effectively.
• Ability to work under pressure and handle high-stress situations.
• Flexibility to work a days on/days off schedule.
• Ability to adapt to last-minute changes in dispatch plans.

Why Work for Pitbull?

• We care about our employees
• Positive and safe work environments
• Comprehensive benefits package including dental care, extended health care, vision care, and more.
• RRSP matching
• Paid time off.
• Employee Referral Program
• Supportive team environment
• Opportunity for growth

About Pitbull Energy Services

Pitbull Energy Services Inc. is a diversified field services company providing comprehensive solutions across Western Canada. Founded in 2004, Pitbull has built a strong reputation in pressure and vacuum services, fluid management, industrial cleaning, and railcar cleaning — guided by an unwavering commitment to safety and efficiency.

With more than 400 skilled operators, tradespeople, technicians, and professionals, our people are the backbone of our success. Through SATO, our in-house training and development division, we invest in building skilled, job-ready employees and long-term careers.

Pitbull is proud to be recognized as a 2025 Best Managed Company and is PAIR Certified through the Canadian Council for Indigenous Business (CCIB) — reflecting our commitment to strong leadership, inclusive growth, and respectful partnerships.

Pitbull Energy Services Inc. is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.