Client Support Specialist - Front Desk Coordinator in San Jose, California at Strategy Law, LLP

Do you want to use your communication and organization skills to help grow a fast-paced law firm? Are you comfortable talking to new people and managing client relationships? Do you enjoy taking on a variety of responsibilities? Do you want to work with a group of professionals who highly value accountability, respect, integrity, and achievement while still finding time for fun?

If this sounds like you, you could be a great fit to be a Client Support Specialist/Front Desk Coordinator. This is a full-time in-office position, 37.5 hours per week, Monday through Friday, 9:00 a.m. to 5:00 p.m. Salary depending on experience, plus paid time off, paid holidays, medical, dental, vision, 401(k), and profit sharing.

The ideal candidate must be detail-oriented, well-organized, and extremely strong in following up on pending items and keeping track of deadlines. We are looking for someone who is friendly and outgoing, professional, punctual, and can multitask and prioritize under pressure. Please apply if you can make a great first impression both on the phone and in person when interacting with clients, visitors, and employees, while maintaining a high level of confidentiality for clients. Candidates must be proficient with MS Office. Previous office experience required.

The candidate we are looking for should possess the following professional attributes:

• Accountability
• Integrity
• Respectful and friendly
• Team-oriented
• Self-motivated achiever

$26 - $30 hourly

• Answering phones, screening, and forwarding calls to the appropriate professionals.
• Handling potential client calls and answering questions in a professional manner.
• Greeting clients, managing conference rooms, maintaining office supplies, and stocking the kitchen.
• Handling new client intake process from initial contact through transition to responsible attorney, including running conflict checks, preparing and tracking Legal Services Agreements and Conflict Waivers.
• Other administrative tasks as needed.

Requirements

• High School Education or equivalent.
• 2+ years of office experience.
• Excellent communication skills.
• Proficient with MS Office.

Strategy Law Core Values:

• Personal Accountability
• Respect
• Integrity
• Team-Oriented
• Achievement
• Autonomy
• Collaboration
• Work/Family/Fun/Balance

Strategy Law was formed on the premise that each client’s goals and needs are unique and legal advice should be personalized, exceptional, and comprehensive. Our attorneys represent small to medium-sized businesses, individuals, growth technology companies, financial institutions, commercial real estate investors and developers, and international companies doing business in the U.S.

Strategy Law Core Focus: Excellent Solutions, Trusted Relationships, Building Community

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