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What is the role of a Salesforce Training Specialist at Thunder?

The Salesforce Training Specialist position at Thunder is a Full-Time opportunity in the relevant field.

Where is this Salesforce Training Specialist job located?

San Francisco, California, United States

What industry does this Salesforce Training Specialist position belong to?

This role spans multiple industries.

What is the expected salary for this Salesforce Training Specialist job?

Compensation will be discussed during the hiring process.

Salesforce Training Specialist job near me in San Francisco, California at Thunder

Salesforce Training Specialist

Location: United States - we are fully remote!

As a Trainer at Thunder, you will play a critical role in driving successful user adoption following the implementation of new Salesforce + AWS solutions. You’ll be responsible for designing and delivering engaging, customized training programs — from end-user enablement to Train-the-Trainer models — to help our clients confidently leverage new tools and processes.

You’ll work closely with cross-functional teams and client stakeholders to deliver scalable, creative training and change management experiences that support enterprise transformation. Your work will begin with a deep understanding of the impacted user groups, including their current tools, processes, and pain points. From there, you'll assess the future-state changes introduced by the new Salesforce and/or AWS solution, clearly articulating the benefits and rationale for these changes. Based on this insight, you'll develop and execute a customized enablement and change management strategy designed to guide users smoothly through the transition.

Responsibilities:

Design and deliver end-user training programs specifically tailored for customers following the implementation of Salesforce, AWS, or other related systems
Facilitate virtual and/or live training sessions and readiness activities, providing hands-on coaching and support during and after training sessions
Conduct needs analysis for each client to customize training content to their specific use-case and user profile
Develop engaging training materials, including user guides, tip sheets and quick reference guides, tutorials, and video content, to support the learning process
Lead or contribute to Organizational Change Management (OCM) efforts, including stakeholder alignment, readiness assessments, and change agent enablement
Maintain clear communication and collaboration with internal Thunder teams and client business leads throughout the lifecycle of training development
Evaluate training effectiveness through weekly touchpoints and feedback survey data; iterate and adapt approaches accordingly
Develop and maintain a repository of training resources and documentation for ongoing client support
Maintain a deep understanding of Salesforce and AWS capabilities, features, and best practices, incorporating the latest into training modules

Qualifications:

2–3+ years of experience designing and delivering Salesforce and/or AWS end-user training at a consulting firm, with a strong focus on developing engaging eLearning modules and digital enablement content
Deep familiarity with Salesforce and its core clouds (Sales, Service, Experience), as well as Amazon Connect, Field Service and/or Revenue Cloud (preferred)
Experience training on Agentforce or other AI platforms (highly desirable)
Experience with video editing tools, virtual meeting platforms, and curriculum development tools (preferably Google Suite, Camtasia, Articulate, Audiate, Canva, Microsoft Teams, Zoom, Google Meet, and Mural).
Strong presentation and communication skills, with an emphasis on clarity and engagement
Ability to develop clear, concise, and user-friendly training materials
Excellent organizational skills and ability to manage multiple training schedules and projects at the same time
Apparent creativity and a knack for making the complex seem simple
Relevant Salesforce or AWS certifications preferred
Bachelor’s degree in a relevant field or equivalent practical experience

Why Thunder? Because You Deserve More Than Just a Job.

A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Salesforce Training Specialist in San Francisco, California at Thunder

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