Certified Nursing Assistant (CNA) in Hickory, North Carolina at Urology Specialists

Roles & Responsibilities

Clinical & Patient Care Support

• Assist with obtaining patient health history, personal data, chief complaint, and vital signs; document accurately in the medical record.
• Escort patients to exam rooms, prepare rooms for procedures, and support physicians during treatments and examinations.
• Clean, stock, and maintain exam rooms and clinical areas; ensure equipment and instruments are properly sterilized.
• Collect, label, and deliver specimens to the laboratory following protocol.
• Assist physicians with minor diagnostic procedures and treatments as directed.

Patient Experience & Team Collaboration

• Ensure complete and accurate communication of patient information.
• Provide patient care that promotes comfort, dignity, and satisfaction.
• Collaborate with co-workers and clinical staff to maintain efficient patient flow.
• Communicate clearly and empathetically with patients, families, and staff.
• Support peers and department objectives by demonstrating teamwork and professionalism.

Accountability & Compliance

• Complete assigned tasks promptly and keep supervisors informed of issues.
• Maintain strict patient confidentiality in accordance with HIPAA standards.
• Attend required staff meetings, training, and maintain current licensure/certification.
• Adhere to infection control, OSHA, compliance, and safety guidelines.
• Demonstrate adherence to department dress code and organizational standards.
• Participate in performance improvement and cost-effective practices.

Qualifications and Education Requirements

Education and Certification

• High school diploma or GED required.
• Completion of the NC state-approved Nurse Aide I course is required.
• Nurse Aide II course or nursing student listing preferred.
• Current listing with the NC Department of Health and Human Services as Nurse Aide I, or with the NC Board of Nursing as a Nurse Aide II.

Experience

• Minimum 1-2 years clinical experience in a medical office or outpatient clinic preferred.

• Experience in urology or specialty practice setting is a plus.

Skills and Abilities

• Proficiency with EMR systems and Microsoft Office.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Knowledge of OSHA/HIPAA guidelines and infection control practices.