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Director/Senior Director, Franchise Development & Strategy in Plano, Texas at EWC Corporate LLC

NewJob Function: Executive/Management
EWC Corporate LLC
Plano, Texas, 75024, United States
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Job Description

About the Role


This role will lead high-impact strategic growth initiatives, focusing on market optimization, new center expansion, M&A and strategic planning. The role will have direct accountability for new center openings, pipeline development, renewals, transfers and closure mitigation. This role involves cultivating and managing relationships with key internal and external stakeholders, driving franchise development, and providing strategic oversight of franchise incentives, policies, processes and long-term growth planning. This leader will also play a critical role in shaping the strategic direction of European Wax Center’s franchise system to support sustained market leadership. This role oversees three positions: Manager of Real Estate, Manager of Market Planning, and Franchise Development Specialist


A Day in the Life


Development Strategy:

    Support the Chief Development Officer in defining development strategies and initiatives to support net new center growthLead the franchise network optimization strategy, supporting approximately 170 franchisees with a lean teamEvaluate and advance growth initiatives, including geographic expansion and corporate M&ASupport the development of a remodel catch-up program

Closure Mitigation and Reporting Strategy:

    Develop and apply a decision tree to identify centers at risk of closure and prioritize proactive mitigation actionsLead weekly and monthly closure review meetings in partnership with Finance and OperationsEnsure consistent closure processes are in place and coordinate with Legal on contractual rights and remedies

Franchisee Management:

    Cultivate strong relationships with assigned larger franchiseesManage development activities, including new center openings (NCOs), renewals, transfers, remodel planning and M&A, for assigned franchiseesLead territory agreement and multi-unit development (MUD) negotiations and develop franchise incentive programs

Cross-Functional Collaboration:

    Lead cross-functional collaboration to align development priorities, resolve issues and advance growth initiativesSupport the team in coordinating documentation and approvals with Development, Operations and Legal

What Sets You Apart

    Strong work ethic and business acumenPositive attitude and commitment to building a collaborative, inclusive cultureAbility to build relationships with both internal and external stakeholders.Comfortable navigating through challenging conversations with franchisees.Proactive approach and ability to adapt to changing business conditions.Demonstrated ability to successfully work in a dynamic work environment.Ability to lead complex contract negotiationsAbility to handle multiple projects simultaneously to meet deadlinesUses resources effectively to generate solutions; takes initiative when resolving problems.Excellent written and verbal communication skills.Ability to lead and implement innovative business solutionsAnalytical mindset and strong financial acumenStrong relationship building and interpersonal skillsStrong ability to deal with ambiguity and add structure to decision making

Education and Experience

    15+ years of experience in franchise business development Experience with FranConnect or a similar franchise management tool preferred.Understanding of franchise regulations and ability to partner with Legal on compliance matters

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Job Location

Plano, Texas, 75024, United States

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