Patient Booking & Conversion Specialist in San Francisco, California at 77 Plastic Surgery
Job Description
Exceptional care takes exceptional people.
Founded in San Francisco in 2006 by Dr. Larry Fan, 77 Plastic Surgery helps people look and feel their best through thoughtful, individualized care and natural-looking results.
Dr. Fan is a Harvard-educated, board-certified plastic surgeon whose practice has served more than 15,000 patients. His name stands behind the work—and every person on the team helps earn the trust patients place in it.
That responsibility starts with the first conversation and carries through every appointment, procedure, and follow-up.
What Working Here Gives You- Your contribution is seen. Work directly with the founder, with clear ownership and visibility into the difference you make.
- Performance matters. Strong contributions earn recognition, with compensation tied to results in eligible roles.
- You keep getting better. Weekly feedback and coaching are part of the work. Dr. Fan continues investing in his own development and brings that same commitment to the team.
- You have room to grow. Demonstrate sound judgment, deliver consistently, and earn opportunities for greater responsibility.
- Put the patient first. Dr. Fan declines procedures he doesn’t believe are right for the patient, even when they’re ready to pay.
- Speak honestly. Raise concerns, ask questions, and address problems directly. Your title never determines whether your concern deserves attention.
- Own the outcome. Every role has clear expectations and measures of success, reviewed weekly.
- Make it personal. Ask: would we recommend this care—and accept this experience—for someone we love?
The standards are high. Feedback is direct. You’ll have clear expectations, access to the founder, and a team that takes patient trust seriously.
If you take pride in doing work that earns that trust, you’ll find purpose here.
If you’re a proven salesperson who loves the craft—the questions that get people talking, the objection you work through, the follow-up that turns interest into a booked appointment—read these three lines first:
- Your conversations can change lives. Help people pursue aesthetic transformations they may have wanted for years. Most prospects have already asked to hear from us. You earn the trust that helps them take the first step toward a change that could affect how they feel every time they look in the mirror.
- You’ll be recognized and paid like a top performer. A dependable base plus bonuses tied to your individual results. Work directly with founder Dr. Larry Fan, where your contribution is visible and exceptional performance is rewarded.
- Your talent has somewhere to go. Own your pipeline, sharpen your skills through weekly call coaching with Dr. Fan, and pursue opportunities in senior business development, team leadership, patient coordination, and patient growth leadership.
Twenty qualified consultations attending each week once fully ramped.
You’ll respond to inquiries, reconnect with interested prospects, discuss goals, budget, and timing, earn the appointment, and follow through.
The standards:
- 240+ daily dials, supported by a power dialer.
- 90% of new inquiries called within five minutes during your working hours.
- A current pipeline, confirmed bookings, and disciplined follow-up.
Qualified means a first consultation with someone who wants a procedure we offer, can attend in San Francisco, and has a confirmed budget and timeline.
Patient trust matters alongside performance. Every conversation represents Dr. Fan’s name. The clinical team handles medical recommendations.
The Financial Opportunity$60,000 annual base equivalent + $50 for every qualified consultation that attends, starting with your first.
Qualified consultations attending weekly | Annualized total earnings |
|---|---|
20 — our ongoing target | $112,000 |
25 | $125,000 |
30 | $138,000 |
Bonuses continue at the same rate beyond these examples. Figures assume consistent weekly results over 52 weeks and are not guaranteed.
W-2 hourly employment, paid twice monthly. Paid time off, holidays, and a 401(k).
This Role Is For You If:- You’ve exceeded targets and can prove it.
- You enjoy the phone, discuss money confidently, and ask directly for the appointment.
- You manage your own pipeline and act without reminders.
- You use feedback to improve and take responsibility when results slip.
- You combine persistence with judgment and respect a firm no.
Plastic surgery experience is optional. Proven sales performance is essential.
This Role Is Not For You If:- You want high earnings with light activity.
- You need someone else to organize your follow-up.
- You resist recorded calls, direct feedback, or visible performance targets.
- You count being busy as success when the results aren’t there.
- You’re looking for a role you can coast through.
On-site in Hayes Valley. Tuesday–Friday, noon–9 p.m.; Saturday, 9 a.m.–6 p.m.
These hours help you connect with prospective patients outside their workday and turn more inquiries into consultations. Forty working hours per week, with a one-hour meal break daily. Sunday and Monday off.
Apply With Your Numbers77 Plastic Surgery is led by Dr. Larry Fan, a Harvard-educated, board-certified plastic surgeon whose practice has served more than 15,000 patients since 2006.
Tell us your target, your results, and what you personally did to achieve them. Selected candidates complete a short video response, a live interview with simulated patient calls, and paid training and trial steps.
Bring results you’re proud of—and the ambition to outperform them.
The role includes a 90-day introductory period. Employment is at will.
The pay range for this role is:
60,000 - 138,000 USD per year(77VN)
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