Houseperson/ Security- Full Time in Worcester, Massachusetts at EXCHANGE ST HOTEL LLC

We are seeking a hands-on, dynamic individual to join our team. The Houseperson is responsible for maintaining the cleanliness and appearance of the hotel and providing guests with quality service in a timely and friendly manner.

Schedule: 6:00 PM – 2:00 AM, flexible days.

• Clean and maintain the appearance of public areas of the hotel, including lobbies, hallways, restrooms, stairwells, outdoor areas, and parking lots.
• Perform deep cleaning of assigned areas.
• Set up and maintain complimentary lobby functions, including coffee service and water service.
• Clean and set up meeting rooms for scheduled functions.
• Assist with delivery and restocking of housekeeping stations.
• Collect and dispose of trash and recyclables throughout the property, including outdoor spaces and parking lots.
• Support room attendants by supplying clean linens, towels, and guest supplies as needed.
• Support room attendants by stripping linens and removing trash from guest rooms as needed.
• Maintain equipment and storage areas in an organized manner.
• Deliver service items to guest rooms upon request from the front desk.
• Conduct periodic walkthroughs of public areas to identify safety or security concerns and report them immediately.
• Ensure back-of-house doors, storage rooms, and restricted access areas remain properly secured.
• Assist in emergency situations by following established safety and security procedures.
• Perform other duties as assigned or needed.

• Medical and Dental Insurance
• Long Term Disability and Life Insurance
• 401(k) retirement plan with Employer Match
• Vacation
• Sick time
• Brand specific team discounts

Requirements:

• Hotel experience a plus
• Able to lift and carry up to 50 lbs.
• Able to bend and stoop
• Able to climb ladders
• Able to stand and walk for extended periods of time
• Availability on weekends and holidays.