Can I apply directly for this job on this page?

Yes, you can begin your application on this page using a quick form. You'll then be redirected to the employer's career site to complete the full application process.

What is the role of a Outreach Support Intern at Giving Home Health Care?

The Outreach Support Intern position at Giving Home Health Care is a Full-time or part-time position opportunity in the Medical field.

Where is this Outreach Support Intern job located?

Austin, Texas, 78701, United States

What type of employment is offered for this Outreach Support Intern role?

Full-time or part-time position

Outreach Support Intern job near me in Austin, Texas at Giving Home Health Care

Outreach Support Intern

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If youre a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The Growth Intern supports outreach efforts across the full patient acquisition pipeline, from initial lead engagement through claim filing. This role assists Outreach Coordinators by coordinating patient outreach, scheduling and confirming appointments, screening for eligibility and clinical urgency, tracking required milestones, and maintaining accurate Salesforce documentation. Success is measured by supporting timely patient progression through each stage of the pipeline, including completed intakes, testing completion, claims filed, and accurate documentation that provides visibility into performance and operational outcomes.

This is a temporary contract position averaging 35 hours per week through December 2026, with potential for full time conversion based upon business needs.

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
Experience in high-volume customer service, call center operations, healthcare intake, or sales preferred.
Strong Salesforce or CRM documentation skills.
Exceptional verbal and written communication skills.
Strong organization, follow-through, and ability to meet KPI expectations in a fast-paced environment.
Patient-first approach consistent with HEART values.

Responsibilities

Lead Engagement and Scheduling

Contact all new leads.
Schedule intake appointments and ensure the Intake Appointment Date/Time is entered accurately in Salesforce.
Confirm intake appointments with patients the day prior.
Follow up when initial contact attempts are unsuccessful.
Process referrals from all sources and ensure documentation is uploaded before or after intake as appropriate.

Patient Qualification

Evaluate patients based on program criteria and level of need.
Qualify leads.
Assess and document patient acuity and urgency.
Communicate qualification findings to Outreach Coordinators for prioritization.

Salesforce Data Management and Ownership

Document all patient interactions, intake schedules, triage information, demographics, claim information, and updates in Salesforce.
Ensure scheduled and completed intakes, testing completion, and claims filed are trackable in Salesforce.
Maintain accurate Lead Owner and Visit information so reporting reflects individual and team performance.

Intake Conversion Support

Support Outreach Coordinators in converting leads to scheduled intakes and eventual home health care patients.

Team Collaboration

Partner with Sales and Marketing leadership to optimize the intake pipeline.
Participate in team huddles and strategy meetings to review KPI progress and barriers.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. Were committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If youre ready to be part of an organization that truly makes a difference in peoples lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

$23 - $26 an hour

Outreach Support Intern in Austin, Texas at Giving Home Health Care

Explore Related Opportunities

Job Description

Scan to Apply

Job Location

Frequently asked questions about this position

Similar Jobs In Austin, Texas

Special Caregiver

Caregiver- Paid Weekly!

Homecare Caregivers- South Austin Texas

Caregiver- Paid Weekly!

Caregiver- Paid Weekly!