Field Education Business Manager in Morris Plains, New Jersey at Wella Company

Position Title: Field Education Business Manager, Key Accounts

Location: East Coast, close to major international airport (National Position)

Reports to: Field Education Sr. Manager, Key Accounts

Scope / Brands: Education/ Wella Professional, Sebastian, Nioxin, GHD, and OPI

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and GHD. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

THE ROLE

The purpose of the Field Education Business Manager (FEBM), Key Accounts role is to develop and execute strategic education initiatives that drive long-term business growth within national and regional key account partners. This role leverages education as a business-building tool to strengthen customer partnerships, accelerate brand adoption, increase consumption, and support mutually beneficial growth objectives.

The FEBM serves as the primary education lead for assigned key accounts, collaborating closely with Sales, Marketing, and customer leadership teams to develop and implement annual education strategies aligned with customer business goals and Wella Company priorities. Responsibilities include creating joint business education plans, identifying growth opportunities through education, and ensuring execution of programs that drive volume, revenue, loyalty, and market share growth.

This role acts as a strategic consultant and business partner, overseeing education planning, resource allocation, customer engagement strategies, and performance measurement across key accounts. The role is responsible for managing education investments, business impact commitments, and education-related customer initiatives, while guiding the effective deployment of educators and educational resources.

The FEBM partners with cross-functional teams to support national and regional customer events, new product launches, conversions, business development initiatives, and customized education programs designed to achieve customer and company objectives. Success in the role is measured through customer growth, education plan execution, business impact, customer retention, and contribution to overall Key Account sales objectives.

Represent Education internally and externally with hairdressing credibility.

KEY RESPONSIBILITIES

• Develop annual Education plans for each account to create strong relationships with the customer to deliver objectives through education and drive vertical and horizontal distribution across all customer types.
• Work cross-functionally to get the appropriate resources to execute best-in-class education

• Plans, organizes, and ensures delivery of Education training and events to increase/generate sales of Wella brands.

• Partners with Sales to leverage Education as a key business driver across all customer types and business models.

• Coaches and mentors customer Brand Educators when necessary to ensure “Best in Class” Education is delivered to our customers.
• Manages budget for seminars, travel & entertainment, and office supplies/samples
• Business savvy and has the ability and desire to grow our business via sales.
• In touch with trends, current thinking, and new news within the beauty industry.
• Awareness of the competitive landscape.
• Able to successfully plan and manage time/zone/route themselves and the Independent Contractor team executing events and in-salon activities
• Is versatile, can adjust to fit with changing situations and manage ambiguity.
• Goes beyond accepted ideas; finds new improvement opportunities; generates ways to get better results.
• Develops and maintains productive relations with others and builds trusting relationships with business partners.
• Builds effective networks both internally and externally for learning, sharing, and benchmarking. Build and maintain relationships with the education teams, customers, and sales teams.
• Acts as an owner of the business and delivers results
• Creates action plans and follows through to achieve exceptional results.
• In touch with trends, current thinking, and issues within the professional beauty hair industry.
• Attends regional and company training for further craft and career development.

QUALIFICATIONS

ESSENTIAL

• Valid cosmetology license

• Minimum 5 years of hairdressing experience behind the chair.
• Minimum 3 years of facilitation, teaching, or presentation experience.
• Professional and fashionable image.
• Ability to work weekends, evenings, and, at times, extended hours.
• Ability to transport education presentation materials, sample cases, etc.

• In-depth knowledge of the Beauty and HD industry and local marketplace
• Commercially and sales savvy to coach salon & school owners/managers on business strategy & development
• Strong industry competitor awareness - with focus on color
• Structured, solution-oriented thinking with very strong analytical and strategic abilities
• Leading by example, self-initiative and proactive
• In-depth knowledge of Online/Offline Education Professional and fashionable image
• Proficient English skills (in writing and verbally), bilingual Spanish in specific markets
• Proficient with Microsoft Office Suite (Outlook, Word, PPT, Excel) and Apple (iPad/apps)
• Proficient with relevant digital/SoMe platforms: Instagram, TikTok, YouTube, LinkedIn, etc. to influence customer engagement.
• Min. 60% travel time (incl. overnight travel) - Valid driver’s license and ability to travel long distances (by air and car)
• Other duties as assigned

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles. Pay Range: $75,000-$90,000 salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).

NOTICES

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email NA.Recruiting@wella.com. This email account will not respond to inquiries regarding the status of a candidate’s application.

Wella participates in the E-Verify Program to confirm eligibility to work in the United States. Information regarding your rights: Know Your Rights and Pay Transparency Nondiscrimination Provision.

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