IT Field Support Technician II in Pocatello, Idaho at Sterling Construction Company, Inc.
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Sterling Construction Company, Inc.
Pocatello, Idaho, 83202, United States
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Job Description
What You’ll Do
- Serve as the primary on-site IT resource for assigned business units
- Troubleshoot hardware, software, networking, and mobile devices with minimal escalation
- Support HCSS (HeavyBid, HeavyJob, Equipment360 & more)
- Deploy and configure devices using Intune / MDM tools
- Support local network equipment (switches, wireless, VPNs)
- Partner with Infrastructure, Applications, and Cybersecurity teams
- Mentor Field Support Technician I staff
- Lead site IT projects like office moves, refresh cycles, and new jobsite setups
You’ll balance independence with collaboration — owning your sites while staying connected to enterprise IT.
What You Bring
- 5+ years of IT support experience (field or distributed environments preferred)
- Strong knowledge of Windows 11, Microsoft 365, Active Directory, Group Policy
- Solid networking fundamentals (VLANs, VPN, switches, TCP/IP)
- Experience with Intune or enterprise endpoint management
- HCSS experience strongly preferred
- CompTIA A+ and Network+ required
- Construction or field operations experience is a big plus
- Valid driver’s license and willingness to travel to job sites
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Job Location
Pocatello, Idaho, 83202, United States
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