Revenue Integrity Analyst Full Time Days in Knoxville, Tennessee at Dolly Parton Children's Hospital

Position Title: Revenue Integrity Analyst Full Time Days

Location: Fully Remote | Knoxville, TN

Req ID: JR103553

Job Type: Full time
Description:

BASIC PURPOSE OF THE JOB

The Revenue Integrity Analyst is responsible for supporting and executing revenue integrity functions across charge capture, Charge Description Master (CDM) maintenance, coding and billing validation, reimbursement integrity, and revenue cycle performance monitoring. This role ensures the accurate, compliant, and timely translation of clinical services into revenue while proactively identifying risks, revenue leakage, and process improvement opportunities.

REPORTS TO

• Director of Business Analytics

JOB REQUIREMENTS

Supervisory Responsibilities: NO

Minimum Education: Bachelor’s Degree

Degree: Bachelor’s degree in healthcare administration, Finance, Business, Nursing, or related field, or equivalent combination of education and experience.

License/Certification Required: None

Minimum Work Experience: Minimum of three (3) to five (5) + years of experience across revenue integrity, revenue cycle operations, charge capture, coding, or billing.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Strong working knowledge of CDM management, charge capture, and revenue cycle workflows.
• Advanced understanding of CPT, HCPCS, ICD-10 coding, NCCI edits, and reimbursement methodologies (DRG, OPPS, managed care).
• Ability to review and interpret payer contracts, billing guidelines, and regulatory requirements.
• Strong analytical, problem-solving, and audit skills with attention to detail.
• Effective written and verbal communication skills; ability to educate and collaborate with clinical and operational stakeholders.
• Proficiency in Microsoft Excel and other reporting tools; experience with Epic preferred.
• Ability to work independently, prioritize competing demands, and adapt in a small-facility, multi-hat environment.

DUTIES AND RESPONSIBILITIES

Charge Capture & CDM Management

• Maintain, review, and update the Charge Description Master (CDM), including charge codes, revenue codes, modifiers, pricing, and charge routing logic.
• Perform routine and ad hoc CDM audits to ensure accuracy, regulatory compliance, and alignment with payer and governmental requirements.
• Support annual CDM maintenance, pricing updates, and new or revised service implementations.
• Evaluate charging vehicles and workflows (clinical systems, encounter forms, and manual processes) to ensure timely and accurate charge capture.
• Partner with clinical and operational stakeholders to resolve charge capture gaps and ensure appropriate charge development.

Revenue Integrity Operations & Monitoring

• Monitor daily billing edits, charge errors, late charges, missing charges, and accounts not billed; research and resolve issues prior to claim submission when possible.
• Review medical records and supporting documentation to validate charges, coding accuracy, and compliance with ICD-10, CPT, HCPCS, and NCCI guidelines.
• Identify, analyze, and resolve potential or actual revenue leakage, underpayments, overpayments, and charge-related discrepancies.
• Support underpayment management and denial prevention efforts through root cause analysis and collaboration with Revenue Cycle teams.
• Escalate systemic or high-risk issues and contribute to corrective action planning.

Auditing, Compliance & Risk Management

• Conduct charge capture, coding, and documentation audits across clinical departments and service lines.
• Identify trends and recurring issues and present findings, risks, and recommendations to leadership.
• Monitor regulatory changes, payer policies, and billing rules and translate requirements into operational guidance.
• Support compliance with federal, state, and payer regulations related to charging, coding, and billing.
• Perform regularly scheduled and ad hoc updates to systems, CDM, charge processes, and related documentation as required by organizational initiatives, regulatory changes, and compliance requirements.

Clinical & Operational Collaboration

• Serve as a liaison to clinical departments, providers, and operational leaders for charging, coding, and revenue integrity questions.
• Provide education and guidance on proper charge capture, documentation, and billing practices.
• Support new services, procedures, and supplies by ensuring appropriate charge development and charge capture workflows are established timely.
• Collaborate with Coding, Revenue Cycle, Finance, and Managed Care to resolve issues and improve end-to-end processes.

Reporting & Performance Improvement

• Monitor and report on key revenue integrity performance indicators (KPIs), including charge lag, missing charges, audit outcomes, and billing error trends.
• Prepare routine and ad hoc reports to support operational decision-making and performance improvement initiatives.
• Assist with identification, prioritization, and tracking of revenue integrity improvement opportunities.

General & Cross-Functional Support

• Assist Revenue Cycle, Coding, Finance, and Managed Care teams with special projects and operational needs.
• Handle Protected Health Information (PHI) in compliance with organizational policies and regulatory requirements

PHYSICAL REQUIREMENTS-Note: Reasonable accommodation may be made for individuals with disabilities to perform the essential functions of this position.

• Light lifting, pushing and pulling is required for 10-20 lbs occasionally. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions required.

Come work where you can make a difference everyday.

About Us:

At Dolly Parton Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.

• Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible.

• Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission.

• Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths.

• Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.