HRSS Associate in India at Jobgether

HR Query Management: Handle and resolve HR-related queries from employees and clients, ensuring timely responses, accurate information, and effective solutions.

Employee Lifecycle Administration: Support end-to-end employee lifecycle activities, including onboarding, offboarding, employment contracts, payroll coordination, and benefits administration.

HR Compliance: Ensure HR processes comply with applicable regional and local employment regulations, internal policies, and established standard operating procedures.

Employee Records Management: Maintain accurate, complete, and up-to-date employee information within Human Resources Information Systems (HRIS) and other relevant platforms.

Reporting and Analytics: Prepare and maintain HR reports, trackers, and dashboards to monitor key performance indicators (KPIs), identify trends, and support data-driven decision-making.

Cross-Functional Collaboration: Coordinate with payroll, benefits, and other internal teams to resolve employee queries, address operational challenges, and maintain seamless HR service delivery.

Process Improvement: Identify opportunities to simplify workflows, improve operational efficiency, strengthen compliance, and enhance the overall employee experience.

Service Quality and Organisation: Prioritise daily tasks, manage multiple requests effectively, and maintain high standards of accuracy, responsiveness, and service quality in a dynamic remote environment.

Professional Experience: At least 2 years of experience in global HR shared services within a multinational organisation, preferably in a client-facing or international service delivery role.

HR Knowledge: A solid understanding of HR operations, employee lifecycle management, and core processes such as onboarding, offboarding, payroll, and benefits administration.

HRIS Expertise: Familiarity with HR information systems such as Workday or SAP, with the ability to maintain employee data and navigate digital HR workflows.

Technical Skills: Good working knowledge of Microsoft Excel, PowerPoint, SharePoint, and Smartsheet for data management, reporting, documentation, and collaboration.

Communication Skills: Strong written and verbal communication skills, with the ability to respond professionally to employee and client queries and explain HR processes clearly.

Analytical and Problem-Solving Abilities: Capacity to investigate issues, identify practical solutions, and handle sensitive employee information with accuracy and discretion.

Organisation and Attention to Detail: Strong planning and prioritisation skills, with the ability to manage multiple requests, maintain accurate records, and meet deadlines.

Adaptability and Initiative: A proactive, detail-oriented mindset and the ability to work independently, respond to changing priorities, and thrive in a fast-paced environment.

Teamwork and Collaboration: Ability to work effectively with colleagues across HR, payroll, benefits, and other functions in a geographically distributed organisation.

Remote Work Flexibility: Work remotely from India, with flexibility to organise your schedule around personal commitments while maintaining high performance.

Competitive Leave Package: Access to a competitive leave policy, including paid bonding leave for eligible family-related occasions.

Paid Volunteer Leave: Two paid days off annually to support charitable causes and community initiatives.

Annual Incentive Opportunities: Eligibility for an annual corporate bonus scheme or sales incentive plan, subject to the applicable programme.

International Exposure: Collaborate with colleagues and stakeholders across countries, cultures, and global markets.

People-Centred Culture: Work in a supportive environment that values employee wellbeing, recognises contributions, and encourages ideas and collaboration.

Learning and Development: Access to two learning platforms to support continuous learning, professional development, and career growth.

Career Progression: Opportunities to expand your HR expertise and develop your career within a global workforce services environment.