Technician -Chattanooga TN- Onsite in at INFO ORIGIN INC

We are seeking a Traffic Management Center (TMC) Operator to monitor roadway conditions, respond to traffic incidents, and support safe and efficient traffic flow. This role involves using traffic management systems, surveillance cameras, and communication tools to detect, document, and coordinate responses to roadway events.

Key Responsibilities:

Monitor traffic conditions using cameras and traffic management software

Detect, track, and document traffic incidents and congestion

Dispatch and coordinate with service patrols and emergency responders

Update traffic messages, alerts, and traveler information systems (511/DMS)

Enter incident data and maintain accurate records

Communicate effectively with law enforcement, emergency services, and internal teams

Required Skills:

Strong verbal and written communication skills

Experience with Microsoft Word, Excel, and computer systems

Data entry and multitasking abilities

Technical aptitude and attention to detail

2+ years of TMC, dispatch, transportation operations, or related experience preferred

Preferred Qualifications:

Dispatch or call center experience

Experience with multi-line phone systems

Customer service background

This position is ideal for candidates with traffic operations, dispatch, call center, transportation, public safety, or monitoring center experience.