Hospitality Team Member (Front of House) in Westborough, Massachusetts at Chick-fil-A

Position SummaryThe Chick-fil-A Hospitality Team Member (Front of House) is responsible for delivering exceptional guest experiences by providing fast, friendly, and accurate service. This role represents the Chick-fil-A brand by demonstrating care, teamwork, and professionalism in every guest interaction.Schedule: Flexible shifts including mornings, evenings, weekends, and holidays.Essential Job FunctionsThe following are essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Greet guests and provide friendly, attentive serviceTake customer orders accurately using POS systemsHandle cash, credit, and mobile paymentsPrepare beverages, desserts, and condimentsAssemble and deliver orders quickly and accuratelyMaintain cleanliness of dining room, restrooms, and front counterAssist guests with questions, menu options, and special requestsFollow food safety, sanitation, and company policiesWork collaboratively with kitchen and leadership teamsPhysical Requirements (ADA Compliant)Stand and walk for extended periodsLift up to 25 lbs with or without reasonable accommodationBend, reach, and move throughout the restaurantWork in a fast-paced, noisy environmentQualificationsMust be at least 16 years old (or meet state minimum age requirements)Authorized to work in the U.S.Reliable transportationAbility to work in a team-oriented environmentNo experience required — paid training providedCompensation & BenefitsCompetitive hourly payFlexible schedulingPaid trainingFree mealsScholarship opportunitiesLeadership development and advancement opportunitiesClosed on SundayEqual Employment Opportunity StatementChick-fil-A Westborough is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other protected status under federal, state, or local law.Pay Transparency Notice (MA Compliant)This posting includes the expected pay range in compliance with Massachusetts Pay Transparency Law. Actual pay will be based on experience, availability, and performance.Employment EligibilityEmployment is contingent upon verification of identity and authorization to work in the United States as required by federal law. Requirements: Strong Communication skills, with a focus on delivering a friendly and remarkable customer experience Ability to multi-task High level attention to detail Ability to stand for extended periods of time & lift up to 25lbs Prior customer service experience Strong team player with can-do attitude