Renewals Specialist in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewals Specialist based in the United States.

This role is central to protecting and expanding recurring revenue within a fast-growing enterprise software environment focused on identity security. You will own the end-to-end renewal lifecycle for a global customer portfolio, engaging early and strategically to secure long-term commitments. Acting as both a commercial negotiator and internal orchestrator, you will coordinate across Sales, Customer Success, Legal, and Finance to drive alignment and execution. The position requires a strong balance of relationship management, operational rigor, and commercial acumen in a high-velocity SaaS setting. You will also identify expansion opportunities during renewals, turning retention conversations into growth moments. This is a high-impact role where precision, influence, and execution directly shape revenue stability and customer success.

• Own and manage the full renewal lifecycle, engaging customers proactively 90–120 days before contract expiration to secure commitments and manage negotiations.
• Serve as the central coordination point across Sales, Customer Success, Legal, Finance, and other stakeholders to ensure smooth renewal execution.
• Negotiate contract terms, pricing, and objections with enterprise customers while ensuring compliance with internal guidelines.
• Identify and drive upsell, cross-sell, and co-terming opportunities to maximize account value during renewal cycles.
• Maintain accurate forecasting and renewal data within Salesforce, ensuring leadership has clear visibility into pipeline health and churn risks.
• Monitor customer activity and engagement signals to proactively mitigate renewal risks and ensure retention targets are met.
• Support continuous process improvement and contribute to scaling efficient renewals operations across global markets.

• 3–4 years of experience in Account Management or SaaS renewals, with a strong focus on commercial ownership (pure SDR/BDR or CSM-only backgrounds not suitable).
• Proven ability to negotiate commercial contracts, manage pricing discussions, and influence senior decision-makers.
• Strong operational discipline with the ability to manage multiple complex renewal cycles simultaneously.
• Advanced proficiency in Salesforce and CPQ tools, with the ability to leverage data for forecasting and decision-making.
• Strong business acumen and comfort working in fast-paced, evolving environments with shifting priorities.
• Excellent communication, stakeholder management, and relationship-building skills across internal and external teams.
• Experience in cybersecurity or identity management is a strong advantage.
• Global mindset with ability to work across multiple regions; additional language skills (e.g., Spanish) are a plus.

• Competitive hourly compensation ranging from $38.46 to $43.10, with potential bonus eligibility based on performance
• Equity opportunities as part of a comprehensive total rewards package
• Health, dental, vision, life, and disability insurance coverage
• Access to learning programs and strong career development opportunities in a high-growth environment
• Exposure to cutting-edge identity security and AI-driven enterprise technology
• Collaborative, high-performance culture focused on customer success and innovation
• Opportunity to directly impact revenue retention and long-term business growth
• Flexible, global working environment with cross-regional collaboration