Facility Maintenance Shop Assistant in Charlotte, North Carolina at Pierson Wireless Corp.

Job Title: Facility Maintenance Shop Assistant

Department: Materials, Logistics, and Safety

Reports To: Facility Maintenance Manager

Facility Maintenance Shop Assistant Summary: The Facility Maintenance Shop Assistant supports the day-to-day operations of the maintenance shop by assisting skilled technicians and tradespeople with repair, preventive maintenance, and general upkeep of equipment, vehicles, facilities, and grounds. This role requires a hands-on, safety-conscious individual who thrives in a fast-paced environment and takes pride in keeping operations running smoothly.

Facility Maintenance Shop Assistant Duties and Responsibilities:

• General Shop Support:
  • Assist maintenance technicians with equipment repairs, installations, and preventive maintenance tasks
  • Perform basic maintenance duties, including lubrication, filter changes, fluid checks, and minor adjustments
  • Retrieve tools, parts, and materials as directed by senior technicians
  • Maintain the cleanliness and organization of the shop floor, work benches, and storage areas
  • Dispose of waste materials, used fluids, and scrap parts in compliance with environmental regulations
• Inventory & Parts Management:
  • Receive, sort, and stock incoming parts, supplies, and equipment
  • Assist with conducting regular inventory counts and restocking supplies
  • Track parts usage and report low-stock items to the supervisor
  • Maintain accurate records of parts issued and returned
• Safety & Compliance:
  • Follow all safety protocols, OSHA guidelines, and company policies at all times
  • Wear required personal protective equipment (PPE) appropriate to the task
  • Report unsafe conditions, equipment defects, or accidents immediately to the supervisor
  • Assist with safety inspections and ensure tools and equipment are properly stored
• Facility & Grounds Maintenance:
  • Perform yard maintenance duties, including mowing grass and trimming with a weed wacker, to keep grounds neat and presentable
  • Safely set up and use ladders to access elevated areas for maintenance, inspections, and repairs
  • Replace air filters in HVAC units on a scheduled basis and document service dates accordingly
  • Apply pest control treatments to designated interior and exterior areas following safety guidelines and product instructions
  • Monitor and report signs of pest activity or structural issues to the supervisor
• Vehicle & Equipment Cleaning:
  • Wash, rinse, and dry company trucks and fleet vehicles to maintain a clean and professional appearance
  • Clean vehicle interiors, including vacuuming, wiping surfaces, and removing debris
  • Inspect vehicles during cleaning for visible damage or maintenance needs and report findings to the supervisor
  • Keep washing equipment, hoses, and cleaning supplies properly stored and in good working order
• Documentation & Communication:
  • Log completed maintenance tasks, work orders, and service records accurately
  • Communicate job status updates to supervisors and team members as needed
  • Assist in preparing work areas and staging materials before tasks begin

Facility Maintenance Shop Assistant Benefits:

• Competitive compensation
• Medical, Vision, and Dental insurance - EMPLOYER pays 100% of employees' premiums
• FSA/DCFSA Program Eligibility
• 401(k) Retirement Savings with Employer Match - eligible after 90 days
• EMPLOYER provided Short-term / Long-term disability, Life insurance, and Accidental Death & Dismemberment - eligible after 1 year
• EMPLOYER Health & Wellness Program
• Meal stipend while traveling
• Paid Travel Time
• Paid Training/Certifications
• Paid Vacation
• Paid Sick Leave
• Paid Holidays

Facility Maintenance Shop Assistant Qualifications:

• Education & Experience:
  • High school diploma or GED equivalent required
  • Vocational or technical training in maintenance, mechanics, or a related trade is a plus
  • 0–2 years of experience in a maintenance, shop, or trades environment preferred; entry-level candidates are encouraged to apply
• Skills & Abilities:
  • Basic understanding of hand tools, power tools, and shop equipment
  • Ability to read simple work orders, maintenance logs, and instruction manuals
  • Strong work ethic with a reliable, team-oriented attitude
  • Ability to follow verbal and written instructions accurately
  • Good organizational skills and attention to detail
  • Basic computer skills for logging work orders (preferred, not required)

Facility Maintenance Shop Assistant Competencies:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; puts the success of the team above one's own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Facility Maintenance Shop Assistant Physical Demands and Work Environment:

• Ability to lift, carry, push, or pull up to 50 lbs regularly.
• Ability to stand, kneel, bend, and work in confined spaces for extended periods.
• Comfortable climbing and working on ladders at varying heights in a safe manner.
• Ability to operate outdoor power equipment, including lawn mowers and weed wackers, for extended periods.
• Comfortable working outdoors in varying weather conditions, including heat, humidity, and direct sun.
• Ability to work in non-climate-controlled environments with exposure to extreme heat and cold temperatures for extended periods.
• Comfortable handling pest control chemicals with proper PPE; exposure to cleaning agents and solvents.
• Manual dexterity and physical stamina to perform repetitive tasks throughout the shift.
• Ability to work in a variety of indoor and outdoor environments, including the maintenance shop, facility grounds, parking areas, and building rooftops or elevated areas
  • NOTE: Work areas are not climate-controlled, so employees must be comfortable working in extreme heat and cold temperatures for extended periods
• Regular exposure to grease, cleaning agents, pest control chemicals, engine noise, outdoor heat, and power equipment is expected
• Ability to wear proper PPE is required and provided for all applicable tasks

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.